Global Broker Regulation Inquiry App
WikiFX
Broker
Rankings
Regulators

Amount resolved within one month(USD)

$356,390

Number of People Resolved

15131

Amount resolved within one month(USD)

$356,390

Number of People Resolved

15131

sunny Huang
Within 1 year

Resolved

Withdrawal not received for 6 months

I have already contacted customer service twice and provided the required information. Why can't the fund transfer data be found when changing the bank card?

Object

MiTRADEMiTRADE

Resolved
Amount $799(USD)

Taiwan

15h

Within 1 year

Resolved

Slippage is severe, I initially traded at 0.01 lot and suddenly changed to 0.1 lot

Slippage is severe, I initially traded at 0.01 lot and suddenly changed to 0.1 lot

Object

XMXM

Resolved
Amount $889(USD)

Hong Kong

19h

猎云
3-5 years

Resolved

Return my principle

All of my positions were liquidated all at once. I had been making profits before, but suddenly I started to make a lot less and lose a lot. The slippage problem became more and more serious. As a result, I could not place orders even after I made profits. Now I liquidate my positions directly. Now, please help me to check whether these orders did not reach the foreign exchange market at all, but the IC platform directly caused serious losses to our betting, and then forced the liquidation. I really can't understand why an old platform still allows it Super large slippage (deliberately) What about the capital risk control of your platform? When I didn’t enter your platform, I said it very nicely. You will only make money if our customers make money. Now I think about it, it’s getting more and more terrible. Now the platform can't be opened, the customer service doesn't respond to messages, I deliberately evade responsibility, I hope severe punishment, I will call the police

Object

IC Markets GlobalIC Markets Global

Resolved
Amount $10,000(USD)

Hong Kong

Three days ago

Adam
6-10 years

Resolved

Manual trading, accused of scalping, profits withheld after gains, only principal can be withdrawn

Normal manual orders, they accuse me of manipulating market prices and using EAs for trading. Just because my lot size is slightly larger and I earn fewer pips, they claim I violated rules, block withdrawals, refuse to release funds, and demand I sign a no-dispute agreement just to get my principal back. What's the point of using such a platform? Damn it.

Object

AXELAXEL

Resolved
Amount $4,019(USD)

Hong Kong

Three days ago

瑞森
6-10 years

Resolved

Forced liquidation

On Saturday, June 21, 2025 at 23:56 The platform will forcibly close positions when trading is suspended on Saturdays.

Object

IC Markets GlobalIC Markets Global

Resolved
Amount $5,300(USD)

Hong Kong

Three days ago

瑞98835
3-5 years

Resolved

XM platform black platform

This platform is unworkable. As an agent, they blocked my agency backend without any reason, and I can't withdraw funds, impacting my clients. It's a scam.

Object

XMXM

Resolved
Amount $100(USD)

Hong Kong

Three days ago

Md Shakib Uddin
1-2 years

Resolved

unable to withdraw for 5 days

they frize my 75000 usd without reason .

Object

VT MarketsVT Markets

Resolved
Amount $75,000(USD)

Bangladesh

In a week

juhardy
Within 1 year

Resolved

They not allowed me to withdraw my fund

I have been deposit and made some profit but when I want to withdraw they reject it,they even don't allow me to withdraw my initial deposit 50$ and now they remove my balance and set to 0 The support don't response my message the keep calm and stole my money

Object

VantageVantage

Resolved
Amount $80(USD)

Indonesia

In a week

Jorgefx
3-5 years

Resolved

They blocked my account and took my money.

They blocked my account and took my earnings of over 750 dollars.

Object

VantageVantage

Resolved
Amount $752(USD)

Uruguay

07-18

FX3684744940
Within 1 year

Resolved

They didn't process the withdrawal when urgently needed, always delaying with various reasons. I was also induced into a fraud causing personal losses over 19,000 USD. I demand a refund of all losses and withdrawal fees. There was no timely reminder of insufficient margin, leading to forced closure and long-term huge losses.

They didn't process the withdrawal when urgently needed, always delaying with various reasons. I was also induced into a fraud causing personal losses over 19,000 USD. I demand a refund of all losses and withdrawal fees. There was no timely reminder of insufficient margin, leading to forced closure and long-term huge losses.

Object

XMXM

Resolved
Amount $20,000(USD)

Hong Kong

07-18

FX9226065702
Within 1 year

Resolved

GMI, a black platform, lures customers to open accounts and deposit funds, only to blow up the account in three days.

Before registering this account, I observed it for a while and it seemed okay. Then the salesman kept persuading me to open an account and deposit money. He chased me every day, so I thought about opening a cent account to try it out. However, the salesman told me to open three accounts for maximum benefit and so on. Therefore, I had no choice but to open two $800 cent accounts. He told me to use 8 times leverage, and I officially began copying trades on the 21st. It was fine on the 21st and 22nd, but on the 23rd when the market was fluctuating by only a few points, the account kept adding positions against the trend up to over 40 lots. As the price continued to rise, the account kept adding positions against the trend, and an account of over 80,000 cents was almost blown up by a fluctuation of a few points. Halfway through when the account was at a floating loss of over 40,000, I felt something was wrong and asked the salesman to help me close all positions at once. He told me he couldn't and I could only wait for the market to end smoothly or the account to be blown. In desperate circumstances, I could only manually stop the orders one by one. Barely managed to save about 40,000 cents of the principal for the two 80,000 cents accounts. The process was too fast. To shirk responsibility, the account manager kept saying that the boss was not responsible. I seriously suspect that I was trapped in a slaughter board, where the platform profits from client losses, regardless of the clients' interests.

Object

GMIGMI

Resolved
Amount $1,200(USD)

Hong Kong

07-18

7700_Negative
Within 1 year

Resolved

The quote closure prevented me from adding positions, which affected my subsequent trading plan and eventually led to a margin call.

The frequent quote closures on the Ex platform prevent timely position averaging to lower costs or hedging to preserve capital.

Object

ExnessExness

Resolved
Amount $72,000(USD)

Hong Kong

07-18

开心7949
Within 1 year

Resolved

Scam platform CPT, return my principal

On March 14th, I deposited a total of 3500 USD in the CPT platform. I've never withdrawn any amount from the account. As of March 27th, the total profit across two accounts was 2923 USD. Adding that to my original investment, the total sum is 6423 USD. On March 27th, the platform maliciously froze my account, preventing me from withdrawing funds on the grounds of existing one-minute trades. After we provided a rebuttal with our trade history, they further claimed that we violated the morning trade rules on April 1st. I ask, where have you stated that we can't trade in the morning, or during the Eurpoean session or any other time? I chose CPT because FCA regulates it, providing a measure of fund security. I didn't expect it to come across like a betting platform, taking advantage of profits, not allowing withdrawals, always dependent on their moods. I question, where is the FCA regulation? Is your platform actually regulated by FCA? How can the safety of customer funds be guaranteed? When there are losses, you take it away. When there's a profit, you cite violation of rules to freeze the account and prevent withdrawals. You're even talking about deducting from my initial deposit. Unfreeze my account immediately and return my funds!!

Object

CPT MarketsCPT Markets

Resolved
Amount $6,429(USD)

Hong Kong

07-17

步步青云
6-10 years

Resolved

Unable to withdraw

The customer service said the withdrawal would be done within 2-3 days. It takes 5-10 working days due to the delay of third-party agencies, excluding Saturday and Sunday. The withdrawal took more than 10 days. Beware of it.

Object

FOREX.comFOREX.com

Resolved
Amount $401(USD)

Hong Kong

07-13

健力宝哥哥
1-2 years

Resolved

XM, a well-known foreign exchange platform, maliciously deducts money from customers behind the scenes.

XM, a well-known foreign exchange platform, maliciously deducts money from customers in the background. The situation is like this: I recently wanted to trade natural gas, and then I saw that their platform did not charge storage fees, so I thought it was a type of futures. Then I traded on their platform. Later, I found that my money didn't match. Then I saw deduction records in the background, which were not my withdrawal records. I asked customer service, and they said something about adjusting things. I asked why the natural gas commodity showed as 0. Then I noticed that the storage fee item on my trading order showed as 0. If there were storage fees, it should have been deducted in the storage fee column, and I could have discovered it in advance. Now, they deducted from the background, and I only noticed after more than 900 deductions. It's really intentionally erasing customers' money. I now demand compensation from them. They still haven't compensated. They say I didn't see it. But it clearly shows as 0. Isn't it the platform's responsibility? So, is my request unreasonable?

Object

XMXM

Resolved
Amount $956(USD)

Hong Kong

07-11

FX2799572293
Within 1 year

Resolved

Unable to withdraw 500u

Unable to withdraw funds, no customer service available

Object

CXM TradingCXM Trading

Resolved
Amount $500(USD)

Hong Kong

07-11

粥公子
3-5 years

Resolved

Intermediary commission is not withdrawable under certain conditions.

Intermediary commission is not withdrawable under certain conditions.

Object

IC Markets GlobalIC Markets Global

Resolved
Amount $272(USD)

Hong Kong

07-11

蜗牛63
1-2 years

Resolved

The cryptocurrency deposit has not been credited yet.

I deposited money with Ouyi, but it still hasn't arrived. It's been a week already... I've been contacting customer service for confirmation, but no action has been taken. I've provided screenshots of the information and the deposit address... I've also sent emails... but when I ask customer service, they just pass the buck.

Object

XMXM

Resolved
Amount $80(USD)

Hong Kong

07-11

大哥9256
1-2 years

Resolved

XM broker does not withdraw profits and does not provide clear explanations.

"XM Broker: Profit but no withdrawal, where are the rights of investors?" On the stage of financial investment, we entrust our hopes and dreams to seemingly reliable brokerage platforms. However, my personal experience has been like a bucket of cold water, extinguishing all expectations and aspirations. I want to expose XM Broker here and let more people see its true face. I have always been passionate about gold trading. After careful research and analysis, I conducted gold trading on the XM Broker platform. The initial investment and efforts finally paid off, and I successfully made a profit. This should have been a moment worth celebrating, but the nightmare began. When I eagerly applied for a withdrawal, I encountered numerous obstacles. XM Broker initially promised to resolve the issue, giving me a glimmer of hope. However, as time passed, a month went by, and they still did not provide any substantial solutions. Sending WeChat messages for inquiries was like throwing a stone into the sea, with no response at all. This behavior is truly infuriating. As investors, we abide by the rules and take risks, only seeking to increase our wealth under legal and compliant conditions. However, XM Broker has betrayed our trust by refusing to allow withdrawals after we have made profits, seriously infringing on our legal rights. Their inaction has not only caused me significant financial losses but also made me deeply question the entire financial investment industry. Where should our trust be placed? How can our rights be protected? Therefore, I urge all investors to be cautious when choosing brokerage platforms, carefully examining their reputation and regulatory situation. At the same time, I hope that relevant regulatory authorities can strengthen their supervision of the financial market and severely crack down on the illegal behavior of such unscrupulous brokers, creating a fair, just, and transparent investment environment for investors. Let us not let our efforts and trust go to waste. Let us together defend the legitimate rights of investors and expose these unscrupulous brokers.

Object

XMXM

Resolved
Amount $8,833(USD)

Hong Kong

07-08

Zpra
1-2 years

Resolved

MT5 account and client portal are blocked

please think first if you want to deposit and trade in Vantage this is the fact that I experienced in this broker. initially I deposited with my account $ 100 and got a profit of $ 25, after a few days of trading suddenly my mt5 account was blocked then I entered the client portal / web it turned out that the web was also blocked for no reason. Every time I contact their chat support, they say my account manager will contact me, but it has been 9 days since all my accounts were blocked, and no one has contacted me. clearly this is a scam I have a lot of evidence and their chat history.. and I will write this review continuously until they return my deposit and no one else they scam

Object

VantageVantage

Resolved
Amount $1,000(USD)

Indonesia

07-04

Amount resolved within one month(USD)

$356,390

Accumulative Amount Resolved

$65,882,042(USD)

Number of People Resolved

15,131

Processing Speed(day/case)

38

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