Global Broker Regulation Inquiry App
About WikiFX

Amount Resolved (Past 30 Days)(USD)

$295,622

Resolved Cases

14918

我在明德金融(MTF)交易時感覺到明顯的訂單執行延遲(Latency/Delay),
我在明德金融(MTF)交易時感覺到明顯的訂單執行延遲(Latency/Delay), 估計是做市商(B-Book)模式,也就是平台自己與客戶做對手盤(你賺平台虧,你虧平台賺). 如在美國非農/CPI 公佈時滑價超過$10, 是非常典型的對賭平台(B-Book)惡意拉大點差、卡訂單、收割客戶短線利潤的後台操作. 而試過幾次公佈數據時賺錢, 其後就收到明德的 WhatsApp 通知, 數據公佈日價格波動大要小心, 跟著的在數據公佈日的滑價就越來越大, 現在已冇玩明德, 所以講講經驗. 翻查資料, 香港金銀業貿易場 (CGSE):AA 類 194 號行員 ***金銀業貿易場只是香港本地的黃金「行業協會」,非政府官方監管機構。行員可以合法提供對賭(做市商)盤,且貿易場不具備對客戶虧損強制賠付的法律權力。*** 香港海關牌照(反洗錢登記) *** 持有香港海關貴金屬及寶石交易商 A 類註冊(註冊號:A-B-23-07-00744)。此牌照僅用於監督其黃金實貨與資金進出是否符合「防洗錢」條例,完全不監管任何網上保證金交易、不監管操縱點差、不監管不合理滑價.*** 希望各位小心!
  • Broker

    MTF

  • Feedback Type

    Severe Slippage

Hong Kong

09-24

Hong Kong

09-24

Totaly Fraud
Totaly Fraud EXPOSING VISHNU FOREX: UNAUTHORIZED TRADES AND INTENTIONAL ACCOUNT WASHING FRAUD ​Body: I am writing this to alert all traders and investors about the fraudulent operations of Vishnu Forex. ​Recently, I was trading on their MT5 platform. My account had an equity of approximately $1500 – $1600, with open positions totaling a tiny 0.034 lot size (consisting of multiple 0.01 micro-lots). Due to market movements, my floating loss was around -$800 to -$900. I still had around $700 - $800 of valid equity remaining to cushion the trades. ​Without my knowledge or consent, Vishnu Forex maliciously injected TWO LARGE STANDARD LOTS (2.00 Lots) directly into my account. A standard lot size of 2.00 requires massive margin, which instantly wiped out my remaining $800 equity and intentionally triggered a complete account wash (liquidation). Immediately after my account was blown, the market reversed in my favored direction. ​No rational trader with an $800 remaining balance would suddenly open 2.00 standard lots under floating drawdown. This was a clear, intentional backend manipulation by the broker to steal my deposited capital. ​Upon raising a formal complaint via email, the support team completely denied their system manipulation, claiming that I placed those trades myself. They refused to acknowledge the backend fraud or refund my balance. ​WARNING TO ALL TRADERS: Vishnu Forex is an unsafe, unethical, and manipulative broker. They execute illegal backend trades to wash client accounts and steal funds. Stay away from this entity! ​Demand: Immediate investigation, accountability, and full refund of my deposited capital ($1600). September 21, 2026 Unprompted review Useful 1 Share
  • Broker

    Wisuno

  • Feedback Type

    Scam

Germany

09-23

Germany

09-23

I am in a dispute with HFM
I am in a dispute with HFM regarding the adjustment of USD 45,678.09 from four trading accounts. HFM stated that my EA exploited price latency and classified the activity as prohibited arbitrage under Clause 26.1 and Clauses 24.1 and 24.2. My main concern is that HFM has not clearly identified which specific transactions or trading behaviour constituted latency arbitrage, or explained how the alleged price latency was actually exploited. I am not requesting HFM’s proprietary detection methodology or confidential systems. I am requesting a clear, transaction-level explanation of what specific trading behaviour was considered a violation and how it relates to the cited clauses. I have supporting documents, including HFM’s official complaint response, its subsequent response dated 18 September 2026, and MT5 trading history. I request WikiFX to assist in mediating this dispute and to ask HFM to provide a clear factual explanation of the basis for the classification and adjustment.
  • Broker

    HF Markets

  • Feedback Type

    Others

Indonesia

09-23

Indonesia

09-23

Unable to withdraw funds
1. This broker says they don't accept European clients, im European and they approved my account 2. They abnormally increased commission to 9$ while they advertise 6$ and spread to 50 point on gold while they advertise 30 points. 3. I deposited and placed a test order to notice a huge slippage on top of the abnormal commission and spread. 4. Decided to withdrawal, rejected. After the account fully approved i requested the withdrawal via the same method as deposit and they keep rejecting and demand now a selfie, which im not comfortable to provide to a shady broker. So till now they steal my deposit and claim AML/KYC procedures! Stay away!!
  • Broker

    score Capital Markets

  • Feedback Type

    Unable to Withdraw

United States

09-22

United States

09-22

Affiliate CPA Payout Complaint Sharing my genuine experience as an Axi affiliate.
Affiliate CPA Payout Complaint Sharing my genuine experience as an Axi affiliate. Approved CPA shown: $600 Amount received: $100 Outstanding: $500 My CPA deal was Universal, but when the payout became due, I was told that clients from Pakistan fall under a lower CPA tier. I had not been clearly informed of this restriction before the payout, and I did not see this condition clearly stated in my agreement or affiliate portal. I am still trying to resolve the outstanding $500 CPA with Axi. Based on my experience, affiliates should double-check and get all CPA/country conditions confirmed in writing before working with them.
  • Broker

    Axi

  • Feedback Type

    Scam

Pakistan

09-21

Pakistan

09-21

Do not deposit with this
Do not deposit with this broker. Factual account below, backed by screenshots, video evidence, and every email exchange. Immediately after registering, I was contacted on WhatsApp by "Merry" — no discernible real identity behind the account. When I asked 15 direct questions about ownership and company structure, the response was: "The questions you asked are not the kind of questions that any broker would give you completely honest answers to. However, if your concern is about trust, we can arrange a transparent meeting and have an open, friendly discussion with each other." A broker openly refusing to answer basic ownership questions. I deposited $250 to test the platform. Over two days of calm-market trading, no news events, more than 30% of my closing orders were rejected — not opening orders, closing orders. You can enter freely. Getting out is a different story. When I requested full withdrawal: "Dear Trader, due to your transactions which are against general trading rules and according to international trading rules, we are unable to provide services to you and you will only be allowed to withdraw the origin amount of your funds. Obviously, if you change your trading method, we will continue cooperating with you." No trade IDs, no specifics. The next day, all profits were gone plus an unexplained $37.92 deducted from my own deposit. When pressed, they escalated to "Arbitrage" and "High-Frequency Trading" accusations: "Dear Diogo, Due to the identified account violations, you are only permitted to withdraw the original amount of funds you deposited. However, as a gesture of goodwill, we are also willing to refund the total commission amount spent on your account." Facts that expose this as fabricated: across all 142 trades, average trade duration was 2 minutes. Not one trade was held under 1 minute. No arbitrage, no HFT — only a broker rejecting closes, keeping profits, and inventing a violation after the fact. Current balance: $211 against a $250 deposit. On top of confiscating 100% of profits, part of my own principal was withheld with no itemized explanation. STP Trading Ltd is registered in Saint Lucia — no regulator oversight. The Dubai office is a facade, not a license. Full documentation available: video, screenshots, emails. Consider yourself warned before depositing here.
  • Broker

    STP Trading

  • Feedback Type

    Deduction of profits

Portugal

09-21

Portugal

09-21

Unable to withdraw funds
My name is Erdogan; my account number is 3****. Hello, I am unable to reach the customer representative assigned to me—his name is Çağatay. He is not responding to calls or messages. I need to contact him to make a withdrawal.
  • Broker

    Sunward

  • Feedback Type

    Unable to Withdraw

Uzbekistan

09-16

Uzbekistan

09-16

Monaxa clearing account, providing misleading information, refusing refund
Warning: Monaxa provided misleading information and mistakenly closed my account. I am writing this letter to strongly warn other traders to pay attention to Monaxa Limited. My account was mistakenly closed due to contradictory and misleading information provided directly by its customer service team regarding margin stop loss rules. Misleading behavior: Monaxa's customer service has clearly confirmed certain stop loss parameters, and I am managing my funds based on these parameters. However, my position was forced to close at a margin level of 27.39%, which contradicted their advice and resulted in an unfair loss of $454 for me. Refusal to cooperate: Despite providing conclusive evidence, including official chat records and MT5 server logs, Monaxa's compliance team refuses to take responsibility or return disputed funds. Current status: A formal regulatory complaint against Monaxa Ltd has been filed with the Financial Services Commission (FSC) of Mauritius.
  • Broker

    Monaxa

  • Feedback Type

    Scam

Iraq

09-15

Iraq

09-15

I am extremely disappointed
I am extremely disappointed with your service. My withdrawal has been put on hold without a proper explanation, and this is completely unacceptable. I trusted your broker, but this experience has seriously damaged my confidence in your platform. I need a clear explanation for why my withdrawal is being held and when exactly my funds will be released. Please resolve this issue immediately. I expect a proper response without any further delay.
  • Broker

    WINPROFX

  • Feedback Type

    Unable to Withdraw

India

09-15

India

09-15

Tickmill disables withdrawal and internal transfer options
Dear Tickmill Support Team, I kindly request you to review my trading account and enable the withdrawal and internal transfer options at your earliest convenience. Your prompt assistance in restoring these features would be greatly appreciated.
  • Broker

    Tickmill

  • Feedback Type

    Unable to Withdraw

Pakistan

09-14

Pakistan

09-14

EXTREMELY NEGATIVE EXPERIENCE
EXTREMELY NEGATIVE EXPERIENCE WITH DPRIME I DO NOT RECOMMEND THIS BROKER My experience with DPrime has been extremely negative and has seriously damaged my trust in this broker. I deposited USD 31 into my DPrime trading account and traded through the standard MetaTrader 5 platform using ordinary market orders. As a result of my trading activity, my account reached approximately USD 333, including around USD 302 in trading profit. DPrime subsequently terminated my trading account and cancelled my trading results, claiming that my trades were connected to quotation issues and that I had violated their rules. I strongly disputed this decision. I contacted DPrime and specifically requested a clear, transaction-by-transaction explanation and actual evidence supporting their decision. I asked them to identify the exact trades in question, the allegedly incorrect quotations, the relevant market prices, the source of those prices, and the exact contractual basis for cancelling my trades and withholding my funds. I also provided screenshots, trading reports, MetaTrader 5 journal information and other documentary evidence showing how the trades were opened and executed through DPrime’s own trading infrastructure, as well as evidence supporting my position that I had not violated their rules. Despite this, DPrime failed to properly address the evidence I provided and did not give me a satisfactory or specific explanation. Instead of properly answering my questions and addressing the facts and screenshots I submitted, I received a response that did not clearly explain which specific rule I had violated, what exact evidence supported their decision, or why my funds were being withheld. This is one of the most frustrating parts of my experience with DPrime. I was not simply demanding that they return my money without explanation. I repeatedly asked them to provide evidence and clearly justify their decision. I also provided evidence from my side, yet my arguments were effectively ignored or inadequately addressed. Most importantly, DPrime did not return even my original USD 31 deposit. These were my own deposited funds, yet after the termination of my account I was unable to recover them. After the account was terminated, some historical account and transaction information that had previously been available through the client portal was also no longer accessible to me. I have retained documentary evidence, including my original deposit confirmation, MetaTrader 5 journals, screenshots, trading reports and correspondence with DPrime. Based on my personal experience, I believe DPrime handled this dispute in a highly unsatisfactory and non-transparent manner. A broker should be able to clearly explain why a client’s trades are cancelled, provide the relevant evidence, properly address the client’s documented response, and clearly account for what happened to the client’s funds.
  • Broker

    D prime

  • Feedback Type

    Scam

Austria

09-13

Austria

09-13

I would like to complain
I would like to complain about AxiTrader LLC regarding its negative balance and withdrawal policy. I opened two accounts. Account 1: I deposited USD 500 and lost the full amount. It then showed a negative balance of -USD 129.24. Account 2: I deposited USD 250 and made about USD 46 profit. When I tried to withdraw my funds, support told me I could not withdraw because Account 1 had a negative balance. They instructed me to transfer funds from Account 2 to Account 1 to cover the -USD 129.24 before I could withdraw. I asked whether the broker would clear the negative balance automatically. Support stated that accounts under their SVG entity (AxiTrader LLC) are not covered by negative balance protection, so I must cover it myself. My concern is that funds in a separate positive account are being restricted because another account has a negative balance. I request a clear explanation and the specific terms allowing this policy. I have screenshots of the support conversation as evidence.
  • Broker

    Axi

  • Feedback Type

    Unable to Withdraw

Malaysia

09-12

Malaysia

09-12

wirhdrawal rejected not any reason!! i make deposit and trading some trade and then made wirhdrawal but my wirhdrawal are rejected without any reason. i dont know what happen that, and i contact suport live chat but not active. please resolved my issue wirhdrawal.
wirhdrawal rejected not any reason!! i make deposit and trading some trade and then made wirhdrawal but my wirhdrawal are rejected without any reason. i dont know what happen that, and i contact suport live chat but not active. please resolved my issue wirhdrawal.
  • Broker

    Absel Markets

  • Feedback Type

    Unable to Withdraw

Indonesia

09-11

Indonesia

09-11

My experience with Tickmill
My experience with Tickmill has been extremely disappointing. They temporarily suspended my wallet without giving me a clear reason. When I contacted them by email, they said my account was under “internal verification,” but they could not tell me how long the process would take. I deposited only a small amount, made a profit, and then tried to withdraw my funds. However, my withdrawal has been suspended. I’m relieved that I didn’t deposit a large amount of money. Based on my experience, I would strongly advise others to be cautious and fully understand the broker’s verification and withdrawal policies before depositing funds. Complete scam broker.
  • Broker

    Tickmill

  • Feedback Type

    Unable to Withdraw

Bangladesh

09-10

Bangladesh

09-10

🚨 SCAM ALERT — FUSION MARKETS 🚨
🚨 SCAM ALERT — FUSION MARKETS 🚨 Fusion Markets WikiFX-ENG Trustpilot MT5 Global LTD. #Forex #Trading I am sharing my personal experience with Fusion Markets to warn other traders and encourage everyone to conduct proper due diligence before depositing funds. I deposited $100 into my account and subsequently made approximately $30 in profit. When I attempted to withdraw my own funds, my withdrawal requests were repeatedly declined. I also experienced significant issues with the trading conditions. In my experience, some trades were subject to holding-time restrictions of more than 10 minutes, and when I contacted customer support, I was repeatedly directed between CS chats and emails without receiving a satisfactory resolution. The verification/questions being requested from me also seemed excessive compared with my experience with my bank and other financial services. ⚠️ Based on my experience, I strongly recommend extreme caution before depositing funds with this broker
  • Broker

    Fusion Markets

  • Feedback Type

    Scam

Malaysia

09-09

Malaysia

09-09

Don't Trust Tickmill##
Don't Trust Tickmill## I was using Tickmill's copier service, in this my 2 different slave account trades were cut into loss and in master the same trades were closed in profit due to which I suffered a loss of 421.51$ and I had sent them an email 8 days ago but till now I have not received any response from them, this is a fraud broker, stay away from such brokers. Whereas I used the same Raw ECN account as the Master Account.
  • Broker

    Tickmill

  • Feedback Type

    Others

India

09-09

India

09-09

Unable to Withdrwaw
Hi This beirman broker totally fraud , they said to client give 30% looseble bonus after that they can"t withdrwal your principle and profit also plz aware this cheater broker and BC broker , Madarchot Broker
  • Broker

    Beirman Capital

  • Feedback Type

    Unable to Withdraw

India

09-08

India

09-08

I request a full correction of the execution and a refund of the
On September 4th, 2026, I opened a buy order of 0.01 lot XAUUSD at price 4465.36. I explicitly modified and secured a Stop Loss (SL) at 4465.91.As proven by my MT4/MT5 local journal log at 20:28:37, the server strictly responsed: "accepted modify BUY 0.01 XAUUSD -> sl: 4465.91, tp: 4505.00 done". This means my stop loss instructions were properly uploaded and acknowledged by FBS servers.However, just 2 minutes later, the platform breached the contract and triggered the execution at an absurd price of 4412.86, causing an impossible loss of -$52.50 on a tiny 0.01 lot size. There was absolutely NO such price drop to 4412 on global raw market data during that timeframe.This is a severe quotation error, server lag, or a malicious internal candle manipulation. I request a full correction of the execution and a refund of the
  • Broker

    FBS

  • Feedback Type

    Severe Slippage

Malaysia

09-04

Malaysia

09-04

Very Fraudulent broker, Avoid them
I don’t know how broker like Loyalprimus is allowed to brazenly scam people of their hard earn money. This firm is a scam and prospective investors needs to be careful, I didn’t read the reviews reason I became a victim but if you are reading this, don’t risk your money with Loyalprimus, they won’t allow you withdraw your deposit. I deposited with them using bank transfer then when I decided to withdraw my fund, the bank transfer option was said to be under maintenance and I was asked to use crypto option by submitting my wallet address for verification. I submitted my wallet address but the verification was declined that my selfie was not clear. After several back and forth, I painfully realized they’re scammers doing everything to frustrate me. Till this moment, they have failed to refund my deposit. I am warning you never to invest with this scammers and their license needs to be revoked. Loyalprimus is a total scam
  • Broker

    LOYAL PRIMUS

  • Feedback Type

    Scam

Nigeria

09-03

Nigeria

09-03

To anyone planning to
To anyone planning to use this broker, please be careful and don’t be fooled by their deposit bonus. This platform was newly established and is completely unlicensed. I am one of the clients who suffered a loss of around $175 USD. I took an entry around 4386 based on TradingView. However, when I entered on WebyMarket at the current price of 3671, the candle immediately shot up. Meanwhile, TradingView showed no such upward move and remained unchanged. RED FLAG WEBYMARKET.
  • Broker

    WEBY MARKETS

  • Feedback Type

    Severe Slippage

Malaysia

09-03

Malaysia

09-03

Amount Resolved (Past 30 Days)(USD)

$295,622

Resolved Cases

14918

Select Country/Region
United States
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