EBC, you scammers! You specifically target businesses like ours in the foreign trade sector! I export electronic goods, and to mitigate exchange rate risks, I opened an account with your platform to trade USD/THB. But the data provided by your Thai team is extremely delayed! Normally, it should display when the foreign market is stable, but when crucial data is released, your prices lag behind the actual market by 2-3 minutes, causing all my hedging orders to execute at the worst possible prices! Even worse, you deliberately widen the spread in the backend, increasing the normal 3-pip spread to 20 pips during critical moments! I contacted customer service to confront them, but your Thai manager shamelessly claimed, 'This is normal market volatility!' I compared five different platforms, and none of them deceive us like you do! As a genuine exporter, our profits are already slim, and this scam has caused a loss of 2 million baht!

This is a scam. As a foreign trader living in Bangkok, my EUR/USD trade order triggered a warning signal on the night the Non-Farm Payroll data was released on the 15th. I couldn’t reach my account manager, and the system automatically closed my position the next morning, causing me a loss of 42,000 baht. What’s even more frustrating is that after I filed a complaint, the customer service responded in English, saying 'market volatility is normal,' ignoring the 17 unanswered calls I made. They delayed the process by claiming 'data maintenance,' and the remaining 20,000 baht in my account was frozen due to 'suspected abnormal trading.' Avoid brokers like this—they can lead to losses. They are utterly irresponsible, just trying to trick me into depositing money and profiting from my losses.

I like the responses and the assistance from the support team, but I wish the broker would improve the chart to make it smoother. I understand that the market is volatile, but I still hope for better adjustments.

EBC's technical strength is evident in real-world trading, with order execution speeds under 20 milliseconds and data transmission stability reaching 98.75%. This helped me avoid slippage losses on the night of the April non-farm payroll report. During my EUR/USD trade, the market fluctuated wildly, but my closing price was only 0.3 pips off my expected target, a significant advantage compared to my previous platform. Thanks to access to 25 top liquidity providers, spreads on major currency pairs remain stable at 1.2-1.5 pips during Asian trading hours. However, there are occasional minor issues: during a crude oil data release in May, the platform experienced a 30-second market delay, which customer service explained was due to excessive server load. Overall, it's a solid platform suitable for traders who prioritize speed.

After six months with EBC, I've been deeply impressed by the professionalism of their customer service team. The 24/7 online support is no gimmick. Once, at 2 a.m., I inquired about margin calculations, and customer service responded within 5 seconds, providing detailed formulas. Local bank withdrawals are highly efficient, with funds arriving to my Maybank account the next day after submitting my application—even faster than the advertised one business day. Regarding educational resources, the basic forex courses are helpful for beginners, but the advanced content focuses more on legal and banking knowledge and lacks specificity. I recommend adding Malay-language tutorials, as the current English materials are a bit difficult for non-expert users. Despite minor flaws, EBC remains a reliable choice for Malaysian traders, given its comprehensive oversight, strong execution, and excellent service.

What reassures me most about EBC is its regulatory credentials—it holds licenses from the UK's FCA and Australia's ASIC, and its funds are segregated at Barclays, which is particularly important given the recent chaos among forex platforms. The Standard Account, with a spread starting at 1.1 pip and zero commission, is very user-friendly for small investors. When I deposited RM5,000 in March via a local bank transfer, it arrived in just one minute. While the Professional Account offers a 0-pip spread advantage, the $5,000 USD opening threshold is a bit high for average investors, and some advanced features require meeting these requirements to unlock. Overall, fund security and cost transparency are its core strengths, making it suitable for conservative traders who prioritize compliance.

EBC, you are a bunch of heartless scammers! This lousy platform run by Malaysians not only provided terrible data that made me lose money, but now they won't even let me withdraw my funds. Are you trying to take away the money I worked so hard to earn? I believed your "data-driven" lies and followed your trades, only to lose a lot of money. I thought I'd quickly withdraw the remaining funds to stop the losses, but it's been almost a week since I submitted my withdrawal request, and the platform still shows "processing"! I don't think this is a data issue—it's because your Malaysian team is deliberately delaying withdrawals! My deposit was transferred instantly, but now withdrawing is unbelievably difficult. Isn't this clearly a scam? Stay away from EBC—this platform is like a bottomless pit. Malaysians have no moral conscience. Once you put money in, you can't figure out how to get it back!

I'm so unlucky I fell for the EBC platform's lies! Your Thai team can't even maintain basic data accuracy. A few days ago, I followed your gold trading strategy exactly as it was supposed to. It showed a clear bullish signal, and I even double-checked it several times! The next day, I woke up and was stunned to find your platform's data was dozens of points off from the actual market conditions! I scrambled to check the records, only to discover that your Thai technicians had mistakenly marked a bullish signal as a bearish one, costing me over $20,000! I confronted customer service, but your Thai team acted as if it had nothing to do with me. Not only did they refuse to admit their mistake, they even turned against me. They charged exorbitant fees while providing data riddled with flaws and even distorted direction. Your Thai team has absolutely no moral composure at all. They're both unprofessional and unethical!

With the platform’s teacher, I have been cooperating, but my messages have not been replied to, which seems to be suspected fraud. They even maliciously attributed the losses to my account. When my account balance was at most just over USD 10,000, somehow the total loss reached more than USD 20,000 at the same time. After the account went negative, it was still able to incur an additional loss of more than USD 10,000. I request a refund of my principal of USD 10,000.