Global Broker Regulation Inquiry App
WikiFX
Amount resolved within one month(USD)
$614,470
Number of People Resolved
15328
When I lost money while
When I lost money while trading with Headway, my account went into a negative balance. Headway advertises negative balance protection, so I was expecting my balance to be reset to zero, as is standard practice in the industry. Instead, they let me deposit more money, and then they used those new funds to cover my old negative balance. The way they handled this felt dishonest and misleading.
Broker
HEADWAY
Exposure Type
Scam
United States
08-28
United States
08-28
The Weltrade company
The Weltrade company had increased the spread for Gold, almost 1600 % from what it usually was and my account could not withstand. Moreover, Systemgates Ltd aka Weltrade is changing its registration every single year, from one offshore country to another. In 2016 it was Vanuatu, in 2017 it was Belize and in 2018 it is Saint Vincent and the Grenadines. I found out that Systemgates Ltd has no licence whatsoever to engage in forex trading since the Financial Services Authority does not issue a licence to a company engaging in forex. I have lost 56 000 USD and trying to get them back . The company refused to return the money after I lodged my complaint with it more than 10 times.
Broker
WELTRADE
Exposure Type
Others
United States
08-28
United States
08-28
Everyone, be warned.
Everyone, be warned. KVB used the lie of "SC regulation" to trick me into depositing RM120,000, and now my account is frozen and I can't withdraw a single cent! Their salesperson used printed "SC registration screenshots" to sell me their account, claiming it was "safe and secure." I fell for it and deposited money into the EUR/MYR market. After only making a profit of RM16,000, my account was locked due to "abnormal trading patterns." Customer service said I needed to pay a 20% "risk margin" to unlock my account. I scraped together RM34,000 and paid it, but I still couldn't access my account. Others who were scammed like me have had as much as RM250,000 frozen. This unlicensed platform should be shut down by the Bank of Japan (BNM). Losing your entire principal due to inability to complete your mission is a clear attempt to legally plunder customer funds.
Broker
KVB
Exposure Type
Unable to Withdraw
Malaysia
08-28
Malaysia
08-28
Headway's slippage always
Headway's slippage always goes in the direction of losses, with an average slippage of 12 pips on profitable trades and never more than 2 pips on losing trades. If this isn't intentional, what is? Malaysian traders have exposed Headway's spread fraud. The platform uses unusual spreads on Southeast Asian currency pairs: the average spread on USD/MYR is 12 pips, and on EUR/MYR it's as high as 15 pips, which is 3-5 times the normal market spread. Even more outrageous is that during Malaysian public holidays, spreads can widen to 20-25 pips, clearly exploiting insufficient liquidity for malicious pricing. Headway should not be in Malaysia. Never trust this broker. If you have any funds, withdraw them immediately and stay away from them.
Broker
HEADWAY
Exposure Type
Others
Malaysia
08-28
Malaysia
08-28
As a Malaysian trader,
As a Malaysian trader, I'm extremely angry about WELTRADE's exploitative spread practices against Southeast Asian clients. The average spread on the platform's USD/MYR currency pair is a staggering 18 pips, compared to just 6-8 pips on other international platforms like Pepperstone. Worst of all, during the Malaysian stock market's opening hours (9:00-10:30 AM), spreads often suddenly widen to 25-30 pips, completely rendering my short-term trading strategies impossible to execute. My trading records show that I lost an additional 5,800 ringgit in March alone due to abnormal spreads. WELTRADE also charges Malaysian clients an additional "emerging market currency surcharge" of US$3 per lot traded, while spreads on platforms in Singapore and Australia during the same period are completely normal. This is systematic spread manipulation targeting Malaysian traders.
Broker
WELTRADE
Exposure Type
Others
Malaysia
08-28
Malaysia
08-28
ความล่าช้าของข้อมูลต
ความล่าช้าของข้อมูลตลาดของ WELTRADE สร้างความเดือดร้อนให้กับผมอย่างมาก ผมกำลังเทรด USD/MYR และเห็นราคาแพลตฟอร์มแสดงอยู่ที่ 4.73 แต่ตลาดกลับขึ้นไปถึง 4.76 แล้ว ความล่าช้าเพียง 30 วินาทีทำให้ผมขาดทุน 3,600 บาทตอนที่ผมวางคำสั่งซื้อ ผมตั้งจุดตัดขาดทุนไว้ที่ 4.68 สำหรับ EUR/MYR แต่ความล่าช้าของข้อมูลของแพลตฟอร์มทำให้ไม่สามารถดำเนินการได้ ผมรอจนกว่าราคาจะลดลงเหลือ 4.75 ก่อนที่จะปิดสถานะ ส่งผลให้ Slippage 70 จุดและขาดทุน 84,000 บาท แอปเทรดบนมือถือของ WELTRADE มีช่องโหว่ด้านความปลอดภัยที่ร้ายแรง แอปนี้ขอสิทธิ์การเข้าถึงข้อมูลผู้ติดต่อ กล้อง และข้อมูลตำแหน่ง ซึ่งไม่เกี่ยวข้องกับการซื้อขายเลย โบรกเกอร์รายนี้ไม่น่าเชื่อถืออย่างยิ่ง ควรหลีกเลี่ยง
Broker
WELTRADE
Exposure Type
Others
Thailand
08-28
Thailand
08-28
I can't withdraw for
I can't withdraw for almost 2 days now and what does this mean and I have been trading with the broker for long
Broker
Newton Global
Exposure Type
Unable to Withdraw
United States
08-28
United States
08-28
They keep on rejecting
They keep on rejecting my withdrawals and I don't know what exactly the issue is 😑
Broker
Fortune Prime Global
Exposure Type
Unable to Withdraw
United States
08-28
United States
08-28
I deposited 500 USD in
I deposited 500 USD in FPG Fortune Prime Global, traded and made a profit of 2554 USD, but they won’t let me withdraw the money. The application record keeps showing pending review
Broker
Fortune Prime Global
Exposure Type
Unable to Withdraw
United States
08-28
United States
08-28
JustMarkets is unable to withdraw funds
Facing withdrawal problems with JustMarkets left me feeling extremely angry and helpless. These are my own invested and hard-earned funds, yet when I tried to withdraw, I ran into endless obstacles—delays, vague responses, and no clear solution. The whole experience made me feel trapped and even question whether the platform is truly reliable. For a broker, withdrawals should be the most basic and error-free process, but JustMarkets has completely failed in this regard, destroying my trust in them.
Broker
JustMarkets
Exposure Type
Unable to Withdraw
Thailand
08-28
Thailand
08-28
Withdrawals have been stuck and cannot be processed, making it impossible to withdraw funds
I did a wire withdrawal on August 12th and today is the 17th and it still says pending and on the clearing stage. My understanding is that the wire withdrawal was suppose to be faster. I’m very confused and worried because that was 2.1k of my own money. Does anyone have any idea what’s going on???
Broker
Skyriss
Exposure Type
Unable to Withdraw
United States
08-28
United States
08-28
Low point difference leads to financial losses
"low spread" lie! They claim a "fixed spread of 4 pips on USD/JPY," but during actual trading hours (from 9:00 AM to 3:00 PM
local time), the spread reached up to 32 pips—nine times higher than Mumbai's
platform! Last month, I traded in XAU/ USD (gold). When I placed the order, the spread showed 6 pips, but after the trade was completed, it became 21 pips.
Broker
HEADWAY Rebate Service
Exposure Type
Others
Germany
08-28
Germany
08-28
I'm incredibly angry
I'm incredibly angry about your actions! During my time trading on this platform, l've been plagued by both slippage and margin calls, sinking into despair. Slippage haunts every trade like a ghost. In one GBP/JPY trade, the market was stable, but my order slipped by over 30 pips, resulting in significant losses from the outset. And when the market moved against me, the platform's malicious manipulation made me even more miserable.
Broker
HEADWAY
Exposure Type
Severe Slippage
Germany
08-28
Germany
08-28
My withdrawals with Axiory
My withdrawals with Axiory have been stuck as ‘In progress’ for days, even though deposits go through instantly. This clearly shows how easy they make it to put money in, but when it comes to taking money out, they delay or block it. Very unprofessional and frustrating experience.
Broker
AXIORY
Exposure Type
Unable to Withdraw
Turkey
08-28
Turkey
08-28
Stealing money agent not responding and support to
I submitted a withdrawal request and I did not receive the withdrawal for more than a month, in addition to the agent for my account does not respond, and the support service available 24 hours does not respond either. I waited for more than a month and I did not receive the withdrawal. I did not receive the withdrawal, they say that the bank rejected the transfer, and the bank recovered the transfer. I told them that if the bank recovers the transfer, they will return the amount to you in less than a week, and therefore you must add the amount to my private trading account. Then the agent for my account told me half a month ago that the bank recovered the transfer and the XTB company will refund the amount to my private trading account in less than 10 days. Now it has been almost thirty days and they have not added my amount. In addition, the agent for my account does not respond and their support service is available 24 hours and they also do not respond
Broker
XTB
Exposure Type
Unable to Withdraw
Saudi Arabia
08-28
Saudi Arabia
08-28
Large Gap Price Difference
I suffered consistent financial losses
here due to sudden price jumps that were not visible on any other reputable price teed. My stop-loss orders were hi prematurely, often by large margins, an the broker's only explanation was
'market volatility'-even when the market was stable.
Broker
HEADWAY
Exposure Type
Severe Slippage
Germany
08-28
Germany
08-28
Every winning position
Every winning position was eroded by slippage until my account balance turned negative
My experience with this broker ended with heavy personal losses caused by. their practices, not the market.
Broker
HEADWAY
Exposure Type
Severe Slippage
Germany
08-28
Germany
08-28
Trashy trading platform.
Trashy trading platform. After trading for a long time, they suddenly deducted all my principal and profits without any communication, claiming I abused the system. What a joke. With this kind of behavior, they still dream of expanding their market? Everyone should stay away from this platform.
Broker
HEADWAY Rebate Service
Exposure Type
Unable to Withdraw
Germany
08-28
Germany
08-28
The Stop Loss order didn't
The Stop Loss order didn't work, and the position closure was delayed. I lost
everything. Headway is a fraudulent scam that deceives traders to steal their money! I deposited $15,000 to trade, but due to the platform's ineffective Stop Loss orders and maliciously delayed position closures, I lost $8,000 in just two weeks. Their despicable behavior must be exposed! I shorted GBP/USD at 1.2680, strictly setting a Stop Loss at 1.2730 (limiting risk to no more than 50 pips), and repeatedly confirmed that the Stop Loss was
active. However, after the data was released, the market suddenly surged, breaking through 1.2730, and my Stop Loss was never triggered! I urgently clicked to close the position, but the platform froze.
Broker
HEADWAY
Exposure Type
Others
Germany
08-28
Germany
08-28
After earning a profit
After earning a profit today, they withdrew all my funds, including my initial capital. They falsely claimed I had five accounts, which is untrue. I spent over three hours communicating with them to resolve the issue, but they refused to refund my money. They stated my account was in the negative, which is false, and proceeded to drain my account to zero. I feel deeply upset by this. The representatives were rude, unhelpful, and did not listen, yet they still withdrew all my funds.
Broker
HEADWAY
Exposure Type
Scam
United States
08-28
United States
08-28
Exposure
Unable to Withdraw
Severe Slippage
Scam
Others
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Amount resolved within one month(USD)
$614,470
Number of People Resolved
15328
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