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FX1789342994

Within 1 year

Verified

Exposure

I was holding a volume of 0,6 Lot in Sell and 0,48 Lot in Buy, and at rollover time the chart was showing some movements (10 pips up and down) on GBPUSD, but it was going almost in a straight line, and suddenly in a few seconds I lost aprox. 200€ of free margin forcing the closure of all my positions. On normal situation it shouldn't have mattered much if it went upwards or downwards, but suddenly both sides where going against me!

Reply from official ZFX

Dear Forex Friend, Hello! Thank you for your feedback. Due to the limited information you provided, we are temporarily unable to further verify or follow up on your specific issue on public platforms. To protect your privacy and handle this matter more efficiently, please send relevant evidence materials (such as your name, MT4 account, order number, screenshots of the situation page, etc.) using your registered email to our ZFX Shanhai Securities official customer service email or contact the customer service hotline. We will provide assistance for your case.

Original

亲爱的汇友，您好！感谢您的反馈。由于您提供的信息有限，我们暂时无法在公开平台进一步核实或跟进您的具体问题。为了保护您的隐私并更高效地处理此事，请您将相关证据材料（如姓名、MT4账户、订单号、情况页面截图等）使用注册邮箱发送至我们ZFX山海证券的官方客服邮箱或联系客服热线，我们将为您的案件提供协助。

Nasirjee

my account is already verified and approved but I don’t know for what reason I can’t seems to withdraw again because the keep asking for another verification but the are not approving it also I have made a lot of profits from my trade already I can’t withdraw

money-long

I opened a buy stop order

Many customer complaints

ZFX

Zeal Capital Market (Seychelles) Limited

https://app.zfx.link/FMJJ76

2.50

Score

ECN Account 5-10 yearsRegulated in United KingdomRegulated in SeychellesInst Forex Execution (STP)Derivatives Trading License (EP)MT4 Full LicenseMT5 Full LicenseSelf-developedHigh potential riskOffshore Regulated

2.50

Score

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