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Bhavani Durga K
Within 1 year

What documents do I need to provide in order to make my initial withdrawal from Hicend?

Broker Issues
Hicend Futures
Withdrawal
Deposit
03-11
United States
WikiFX
Reply

Based on my experience and the information available, Hicend operates as a regulated broker in China, holding a futures license from the China Financial Futures Exchange. Given its regulatory status and industry norms, I would expect the initial withdrawal process to require standard identity verification to ensure both regulatory compliance and the security of client funds. Typically, this means I would prepare to provide government-issued photo identification, such as a passport or national ID card, as well as proof of address—perhaps a recent utility bill or bank statement. Since Hicend does not specify these requirements explicitly on their public materials, I take a cautious approach and always contact their official customer support first, either through their published email or telephone numbers, to confirm the exact documentation needed in my situation. This not only helps avoid delays but also ensures I’m following their most up-to-date procedures. In my experience, adhering to a broker’s KYC protocols is crucial, particularly with a regulated Chinese futures broker like Hicend. I avoid making assumptions, especially as every broker—and even accounts within the same broker—can require slightly different documents depending on the client's country of residence and other factors. As part of good practice, I keep digital copies of my key documents ready, but I never share sensitive data unless I have confirmed I am following secure, official channels.

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