I've tried various brokers in Latam and Tickmill has been the worst. When I opened a position, the execution was several pips up and my operation started with negative $20 in a RAW account, which is unacceptable. I made a claim with evidence, and they responded 4 days later, telling me it was a demo account and to "learn how to use the platform", with a rude tone and zero professionalism. In that time, I had to close in negative to avoid burning the account. They don't have online support and they don't solve anything. I've seen other Latam traders report the same: sliding prices, misleading spreads, and a total lack of transparency. Terrible experience: I don't recommend Tickmill.

They keep boasting that they're "data-based and secure," but it's all fake. Now I can't even withdraw my principal! Last month, I saw some earnings in my account and thought I'd withdraw the principal first, but after submitting my application, there was no further news. Customer service initially said it would take 3-5 business days to arrive, but after waiting a week, there was no response. Sometimes they said my "bank card information doesn't match my identity information," and sometimes they said my "withdrawal application format is incorrect and I need to fill it out again." It's clear they're deliberately delaying my withdrawal because they don't want me to be able to withdraw my funds! What's even worse is that when I logged into my account again today, it was locked! I contacted customer service to ask why, and they said, "The system detected a risk in the account and temporarily froze it." They couldn't specify what the risk was.

Please verify the website to determine if it is genuine or fake. Because if it is a real website regulated by the FCA, there will certainly be no issues with trading. I guarantee it, as I have been using it and have withdrawn funds multiple times.

I work in foreign trade in Bangkok, Thailand, and I need to put my spare money on Tickmill to do Forex, and this broken platform makes me want to smash my computer! Let's say yesterday, I was staring at the movement of EUR/USD and was ready to close the market at 0.9825 at 10.15 pm after analyzing a lot of data the night before. And waited for this point to lock in profits. But as I pressed down, the platform just froze. The K line on the screen didn't move, like it was dead. I frantically refreshed, restarted the software, and even changed two computers at home and at the company. It was stuck for 47 minutes! And when it was time to recover, the price dropped to 0.9718. I lost 123,000 baht straight away. I complained to customer service. The woman would only say "temporary system maintenance". I asked why they didn't notify me in advance. She replied "emergency". I flipped through my trading records for half a month, and I only lost 3 times because of the platform.Caton, the total delay is nearly 300,000 baht! I'm doing foreign trade alone, is it easy to make money? Tickmill, you're a thief!

As a regular Malaysian trader, I chose Tickmill for its advertised advantages of "FCA regulation and low spreads." However, my actual experience has been mixed. The platform does hold a Labuan FSA license, and funds are segregated in a Malayan bank account, which initially reassured me. However, during my trading from March to May 2025, a series of hidden issues gradually emerged. While these didn't result in significant losses, they severely impacted my trading experience. The official website boasts "spreads on major currency pairs as low as 0.1 pips," but in actual trading, the EUR/USD spread remained stable at 1.2-1.5 pips during off-peak hours. This selective execution repeatedly caused my strategy to fail.

Everyone, stay away from this scammer. Tickmill launched a "Deposit RM10,000, Get RM5,000 Bonus" promotion. I deposited RM20,000 and received a RM10,000 bonus. The promotional rules stated, "Unlock the bonus after completing 200x trading volume." I assumed I could gradually earn the bonus by trading at my normal pace. But in December, after making a profit, when I applied to withdraw my RM15,000 principal, I was told, "The principal is tied to the bonus; you must complete 300x trading volume before you can withdraw any funds." They closed my account and took the $3,718 USD in it, claiming I violated Rule 8. But I didn't violate anything; I didn't do anything. I contacted them multiple times, but they said it was a company decision. Why would they scam me? I hope they return the money and warn me.

I export coffee beans, and to mitigate exchange rate risk, I opened an account on your platform to trade USD/IDR. However, the data provided by your Indonesian team is severely delayed! While it performs normally when the international market is stable, your quotes lag by 3-5 minutes when important data is released, causing all my hedging orders to be executed at the worst possible prices! Even worse, you deliberately widen the spreads in the backend, increasing the normal 5-point spread to 25 points during critical periods! I contacted customer service, but your Indonesian manager brazenly claimed, "This is normal market behavior!" We export agricultural products, and our profits are already slim. This deception has resulted in a direct loss of 350 million rupiah! Now that harvest season has arrived, I don't even have the funds to pay farmers their advances. My entire supply chain is on the verge of collapse!

Slippage and spread traps lead to huge losses. On the night of the non-farm payroll data release on March 7, 2025, I traded the GBP/USD currency pair on Tickmill and set a take-profit point of 1.2600. When the market hit 1.2605, the platform showed a slippage to 1.2520, forcing a liquidation. The original profit of RM12,000 instantly turned into a loss of RM9,800. What's even more outrageous is that the normal spread suddenly soared from 2.3 points to 18.7 points during the transaction, and immediately returned to normal after the position was closed. This is clearly malicious manipulation by the platform. This is completely contrary to the promise of "ECN low spread, zero slippage" in their advertisements. Scammer

Last week, your Thai "gold coin data analyst" who claimed to be the owner of a company contacted me, boasting about an "internal central bank source" that could predict the direction of British pound interest rates. I foolishly believed your lies and followed your advice before the data was released, investing heavily in the market. But the market plummeted by 200 points, completely the opposite! Afterward, I cross-checked data from multiple platforms and found that the "historical volatility range analysis" you provided was entirely fabricated, with no key positions being accurate at all! Even more shocking was that during extreme market volatility, your platform experienced severe slippage, causing stop-loss orders to be ineffective and resulting in losses exceeding 50 points compared to normal market prices! After my position was liquidated, your Thai customer service representative even had the audacity to claim, "It’s your fault for not setting an appropriate stop-loss point." This is nothing but a sophisticated scam!