Fusion Markets

Hi FX3534677370, We are sorry to read this and want to provide clarity on the matter. We can confirm that we thoroughly investigated this matter and processed a full refund, which was confirmed on the blockchain. We provided a verified transaction hash as proof that the funds left our wallet, which can be independently verified on the blockchain explorer. Fusion Markets does not withhold client funds and we remain fully committed to transparency and the best interests of our clients.

Hi FX1704358855, We are sorry to read this and want to address it clearly. Fusion Markets does not withhold client funds, but some withdrawals can be delayed to adhere to our regulatory AML protocols. Crypto withdrawal requests may be temporarily held pending standard security verification, such as confirming identity or verifying wallet addresses, particularly where account activity flags a security check. These measures exist solely to protect our clients from unauthorised transactions and are not a refusal to process legitimate withdrawals. We remain fully committed to transparency and the security of every client's funds.

Hi There, if your application is rejected your funds will be sent back to the source. Reaching out to our live chat is generally the fastest way to resolve issues in a situation like this.

Hi There, in the second screenshot it looks like you're trying to log into the client hub. You will have separate passwords for your MT4 account and the Fusion Markets Client Hub. Unfortunately, I'm too late to this review, but if you were to contact support when you have this issue they'll be able to walk you through how to reset your MT4 account.

Hi There, this review is unrelated to Fusion Markets the FX Broker. Unfortunately, it looks like you're in contact with a Chinese speaker on am app I'm unfamiliar with. We have no chinese account managers here, nor would we ask clients to directly send money to their account manager.