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In my experience trading with MasterLink Securities, I was initially drawn by their strong regulation under the Taipei Exchange and the breadth of account options and asset classes. The MetaTrader 4 platform provided by MasterLink performed reliably for my trading needs, with execution speeds and stability meeting expectations typical for a well-established broker. I particularly appreciated the tight spreads available in the higher-tier accounts, which allowed for more precise trading strategies. However, one notable drawback I encountered was in customer service accessibility. While they offer phone and email support, I did notice the absence of a live chat function. For me, this was a critical factor, as timely responses are often essential when handling technical issues or urgent account matters in the forex market. Having to rely on email support could mean longer wait times, which isn’t ideal for active traders needing quick solutions. The platform’s reliability itself has been solid, and I did not experience any significant downtime. Still, the limited immediacy of customer support is something I remain cautious about, especially given the potentially fast-moving nature of forex trading. For these reasons, while I view MasterLink as a legitimate and generally stable broker, I approach their customer service channels conservatively and recommend other traders be mindful of these considerations.