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From my perspective as an experienced forex trader, my main reservations with SinoPac Holdings center around their overall transparency and regulatory status, which directly influences my perception of their customer service reliability. While SinoPac Holdings has a long-standing presence in Taiwan and offers a broad range of financial services—notably banking, securities, and investment trusts—I found substantial gaps in readily available information about their actual brokerage operations. Details regarding account types, trading fees, spreads, minimum deposits, and platform reliability are either missing or insufficient. This lack of clarity can make it difficult to judge the effectiveness and trustworthiness of their customer service in live trading situations. Personally, I am cautious of any institution that operates without clear regulatory oversight, as this increases the risks of encountering issues with trade execution or fund security. Furthermore, the absence of specifics on trading platforms—such as performance, uptime, or support resolution times—means I cannot confidently assess the day-to-day reliability essential for active trading. In my view, until SinoPac Holdings provides greater transparency and operates under robust regulatory supervision, I cannot consider their customer service or trading platform reliability to meet the standards I expect for serious trading activity. This is why I would advise others to approach with heightened caution.