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As someone who has spent considerable time evaluating different forex brokers, I took a very cautious approach with DXtrade given their lack of formal regulation and their relatively short operating history. Personally, I found DXtrade’s customer service to be somewhat limited, relying primarily on phone support and standard social media channels. For me, prompt and experienced support is a critical safety net, especially when real money is on the line. The absence of more involved support channels or established response records made me hesitant. In terms of platform reliability, it’s important to note that DXtrade primarily positions itself as a software provider for brokers and prop firms—not as a direct broker for retail traders. The available platforms (like DXtrade CFD and DXtrade XT) seemed to focus on a professional trading experience, but since the demo account is actually intended for institutional clients to test their technology, it doesn't fully reflect what retail users typically require or expect. Additionally, I remain concerned by the explicit red flags around their regulatory status and high-risk warning scores. For me, these factors are critical when judging the trustworthiness of any trading environment. I did not encounter significant technical reliability problems during my limited testing, but the overall lack of transparency and regulatory oversight leaves me unwilling to engage further with real funds. In my experience, this is a case where caution is not just advised—it’s essential.