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Resolved
滑点非常严重，导致止损失效爆仓
Object 
TMGM
Issue
Severe Slippage
Requirement
compensation
Amount
$274(USD)
Time
35day23hour
Mediation Progress
Hong Kong 10-24
Resolved 
FX1554526982
FX1554526982Australia 09-24
Reply TMGM
Dear Valued Customer,
Thank you for your message. Upon checking our records, we confirm that an explanation regarding this order was provided on 25/09/18. The relevant situation is currently under further investigation. If you have any additional questions, please feel free to contact the TMGM official support team at support@tmgm.com. Thank you for your understanding and continued support. We are always here to assist you.
Reply
Hong Kong 09-18
Supplemental Materials FX1554526982 
FX1554526982The account manager insulted me and blocked my messages, did not refund the promised commission to the account, and failed to disclose the heavy slippage.
Supplemental Materials
Hong Kong 09-19
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 09-19
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 09-18
Start Mediation FX1554526982 
FX1554526982客户经理态度非常恶劣还骂人，预设止损和挂单价滑点非常严重，导致亏损扩大了 45 倍直接爆仓，客户经理注册的时候和操作的时候并未告知有这么大的滑点，发了正常的滑点点差只有 45 分之 1，客户经理骂人拒收消息
Start Mediation
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