On April 30, 2026, I created an account and deposited $2050. I placed a few buy oil orders. On May 1, 2026, when I logged into my account, I received a notification that my account was locked without any email notification. During the lockout period, I was unable to close my orders, resulting in a margin call. The act of locking a customer's account without notice, leading to a margin call, is fraudulent. I request that the exchange unlock my account and compensate me for the losses. I messaged account support many times for assistance but always received the response "wait" without any further explanation. You should be cautious when creating and trading on this platform.