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The WikiFX Score of this broker is reduced because of too many complaints!

CITIC SECURITTIES

Hong Kong | Above 20 years |
Regulated in Hong Kong | Dealing in futures contracts | Suspicious Scope of Business | High potential risk

https://www.citics.com.hk/en/

Website

Rating Index

Influence

Influence

C

Influence index NO.1

Hong Kong 3.81
Surpassed 60.00% brokers
Biz Area Search Statistics Advertising Social Media Index

Contact

+852 2237 6899
csi-callcentre@citics.com.hk
https://www.citics.com.hk/en/
26/F, CITIC TOWER, 1 TIM MEI AVE, CENTRAL, HONG KONG
The WikiFX Score of this broker is reduced because of too many complaints!

Licenses

Licensed Entity:CITIC Securities Futures (HK) Limited

License No. AHR752

VPS Standard
No restriction on the broker account

Single Core

1G

40G

1M*ADSL

WikiFX Risk Alerts
2025-09-14
  • WikiFX has received a total of 8 user complaints against this broker, please be aware of the risks and do not be scammed!

Basic Information

Registered Region
Hong Kong
Operating Period
Above 20 years
Company Name
CITIC Securities Brokerage (HK) Limited
Abbreviation
CITIC SECURITTIES
Company employee
--
Customer Service Email Address
csi-callcentre@citics.com.hk
Contact Number
+85222376899
Company address
26/F, CITIC TOWER, 1 TIM MEI AVE, CENTRAL, HONG KONG
Keywords 5
Above 20 years
Regulated in Hong Kong
Dealing in futures contracts
Suspicious Scope of Business
High potential risk

weng1959

Unverified

Taiwan

On IG, I met someone who claimed to be Taiwanese but stayed in Hong Kong. The person cultivated a relationship with you first, and then told you about investment channels. The person asked you to download some apps and let you start with small amounts of money. After a large amount of money is deposited, they refuse to allow withdrawals, claiming that the new user tasks have not been completed. If the tasks are not completed within the deadline, they will require payment of risk control fees and report credit defaults.

Exposure

2024-07-15

FX2163534972

Unverified

Taiwan

I met a man on IG who runs a decoration company in Hong Kong. He claims to be Taiwanese but has stayed in Hong Kong since he was a child. He first added my friend on IG, making me think that I was a friend of a friend, so I agreed to his invitation to be friends! After chatting online for a while, he started to mention the topic of investment! First it was stocks and then it was foreign exchange. He said that he had insider information in the bank and his professional judgment, and he could make 95% profit. At first, I was dubious and only made a small deposit and followed the order. After a few operations, I made a small withdrawal of 500u. The next day he asked me to ask customer service if there was any new activity, and it turned out that there was indeed an activity for new customers. He asked me to make an appointment with a gold member (if you deposit 50,000u, you will receive a gift of 5,888u). At first, I refused and said that I didn’t have that much spare money to spare. But he said he would help me and immediately put 10,000u in. I thought he had already put it in, so it should be fine! Later, he suggested that I borrow a loan to store value... and told me that he also had a loan, and he could withdraw it and pay it back after the activity was completed. After that, he helped me save another 10,000u. After the event was completed, there was indeed a gift. The man immediately asked me to withdraw 2000u, and I could actually withdraw it! But a few days later, I wanted to withdraw it myself but was blocked for a whole day. When I asked customer service, they said they wanted me to wait because there were so many people withdrawing! Now that I think about it, they should be operating behind the scenes...

Exposure

2024-07-12

FX4224431316

Unverified

Taiwan

I met a businessman on the Internet who said he lived in Hong Kong. He expressed his affection for me at first and started teaching me how to make money and invest with him. He asked me to download the OKX, MAX app and then gave me a URL https:// cn.swtetup.com/h5/#/ After asking me to register an account, it said it was a foreign exchange account. At first, he asked me to swipe my card to recharge money to operate the foreign exchange difference, and I successfully withdraw cash into the account. Later, he thought that my principal was not large enough and the profit was too small, so he remitted NT$1 million and put it into my foreign exchange account and told me to make more money. Later, he asked me to collect the 1 million recharge gift from the customer service (after remitting the money, he asked me to ask the customer service for all the recharge gift at once). The next day, I felt something was wrong and I wanted to withdraw the money from my account and return it to him. At that time, I found that I couldn't withdraw the cash and I couldn't pay him back. The customer service explained that I had to complete the recharge bonus activity before I could cash it out successfully, which meant that I had to put in more funds to complete the activity before I could withdraw the cash. Later, inexplicably, my account was said to be frozen. The Hong Kong man also said that he would help me solve the problem together and put money into this foreign exchange account. Indeed, he also gave me his transfer information, and the money he transferred was also displayed in the foreign exchange account. I also transferred money into it just to complete the recharge activity successfully. withdraw! However, after completing the activity, withdrawals were still not allowed due to various reasons...

Exposure

2024-04-02

无言的结局523

Unverified

Hong Kong

The BYFX platform under CITIC Securities uses various reasons to ask customers to pay fees, and the reason is that the funds are frozen in the bank and the unfrozen funds are handed over. Just do not withdraw money to customers. This is a scam.

Exposure

2022-12-30

z@qqcom

Unverified

Hong Kong

Hope to help me to solve the problem that fund does not arrive. It is a lesson. Do not trust others easily.

Exposure

2022-12-29

伤心了

Unverified

Hong Kong

For the first time I was asked to pay the deposit, and then again, i was asked to pay the money for Green Channel. Not sure whether they were cheating on me.

Exposure

2022-11-29

FX4024750467

Unverified

Hong Kong

They said the system was under maintenance.

Exposure

2021-04-17

安好28837

Unverified

Hong Kong

Unable to withdraw. Ask for money with various reasons

Exposure

2021-03-17

@快乐每一天@

Unverified

Hong Kong

CITIC SECURITTIES is deceptive and cannot withdraw funds

Exposure

2021-01-16

9
Biz Area
Website
Genealogy
Relevant Enterprises
Company Summary
Wiki Q&A
Comment

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Official website

Website

citics.com.hk
218.213.67.141
csb.com.hk
59.152.197.172

Genealogy

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Relevant Enterprises

CITIC Securities Futures (HK) Limited(Hong Kong)
Active
Hong Kong
Registration No. 0729158
Established 2000-08-28
Related sources Website Announcement

Company Summary

CITIC SECURITTIES Review Summary
Founded1995
Registered Country/RegionHong Kong
RegulationSFC
Products Securities, IPO Subscriptions, Grey Market, Stock Options, Algorithmic Trading
Demo Account
Trading PlatformXeT International APP, iTrade
Customer SupportTel: 852 2237 6899
Fax: 852 2104 6862
Email: csi-callcentre@citics.com.hk
Address: 26/F, CITIC TOWER, 1 TIM MEI AVE, CENTRAL, HONG KONG
Social Media: Facebook, Instagram, LinkedIn
Promotion

CITIC SECURITTIES Information

CITIC SECURITTIES is a regulated service provider of premier brokerage and financial services, which was founded in Hong Kong in 1995. It offers products in Securities, IPO Subscriptions, Grey Market, Stock Options and Algorithmic Trading.

CITIC SECURITTIES Information

Pros and Cons

Pros Cons
Long operation timeNo demo accounts
Various productsCommission fees charged
Regulated wellLimited types of payment options
Various contact channels
Promotions offered

Is CITIC SECURITTIES Legit?

Yes. CITIC SECURITTIES is licensed by Securities and Futures Commission of Hong Kong (SFC) to offer services. Its license number is AHR752. The Securities and Futures Commission (SFC) is an independent statutory body set up in 1989 to regulate Hong Kong's securities and futures markets.

Regulated RegionRegulatorCurrent StatusRegulated EntityLicense TypeLicense No.
Securities and Futures Commission of Hong Kong (SFC)RegulatedCITIC Securities Futures (HK) LimitedDealing in futures contractsAHR752
Regulated by SFC

CITIC SECURITIES Products

CITIC SECURITIES provides a number of products, including Securities, IPO Subscriptions, Grey Market, Stock Options, and Algorithmic Trading.

Products Supported
Securities
IPO Subscriptions
Grey Market
Stock Options
Algorithmic Trading
Products & Services

Account Type

CITIC SECURITIES provides various customer account types, such as Corporate Account, Partnership Account, etc. But the broker does not provide any information about the minimum deposit of accounts.

Account TypeMinimum Deposit
Individual/Joint Name Account/
Corporate Account/
Partnership Account/
Sole Proprietorship Account/
Institutional Professional Investor Account/
Account Type

CITIC SECURITTIES Fees

Fees vary for different transactions. Please refer to the fee schedule provided on the official website for details.

CITIC SECURITTIES Fees
CITIC SECURITTIES Fees
CITIC SECURITTIES Fees

Trading Platform

CITIC SECURITIES offers XeT International APP and iTrade online trading platform for mobile and web respectively.

Trading PlatformSupported Available Devices
XeT International APPMobile
iTradePC, web
Trading Platform

Deposit and Withdrawal

CITIC SECURITIES does not accept third party deposits and withdrawals. Cash deposits and withdrawals are also not acceptable. Clients should transfer funds through their own bank accounts or use cheque deposit.

Bank Transfer Service and Faster System (FPS): If the deposit is made through E-banking, Bank Counter, ATM, Cheque or FPS, please submit the deposit instruction on Xet International app, iTrade or TDX, or you can inform your designated Account Executive / Salesperson for acknowledgement.

Bill Payment: Fund deposits can also be made through the electronic bill payment services of HSBC or Hang Seng Bank.

eDDA Electronic Direct Debit Authorization (For Securities account and HKD deposit only): After successful authorization, you can directly initiate an electronic direct debit instruction (eDDI) via our mobile app XeT International, online trading platform iTrade or mobile app (general version).

Except for the eDDA electronic direct debit service, the brokers deposit cutoff time is 5:00 p.m. on each business day. Deposit instructions submitted after 5:00 p.m. will be processed on the next business day. And no minimum deposit/withdrawal amount defined and no fees or charges specified.

Deposit and Withdrawal

Promotions

Promoting activities are available. Customers can participate in different types of activities and gain bonuses.

Promotions

Keywords

  • Above 20 years
  • Regulated in Hong Kong
  • Dealing in futures contracts
  • Suspicious Scope of Business
  • High potential risk

Wiki Q&A

Five8
Within 1 year

What are the primary advantages and disadvantages of trading through CITIC SECURITIES?

WikiFX Reply
In my experience as a forex trader, evaluating brokers like CITIC SECURITIES requires careful attention to both regulatory credentials and real-world user experiences. CITIC SECURITIES is regulated by the Securities and Futures Commission (SFC) in Hong Kong, which is generally a positive sign since SFC oversight typically adds a layer of credibility and legal accountability. Their operation spans more than two decades, suggesting long-term market presence, and they offer a diverse range of products such as securities, IPO subscriptions, options, and algorithmic trading. Access to multiple trading platforms for both mobile and desktop can be convenient for varied trading needs. However, I have significant concerns that overshadow these advantages. The most troubling issues are reports from multiple users about severe withdrawal difficulties—some being unable to access their funds without paying additional fees or completing ambiguous requirements. In the trading world, the inability to withdraw funds is a major red flag, regardless of regulatory status. Further, there are user allegations about misleading promotional activities and possible scams associated with clones or fake websites misusing the CITIC SECURITIES name, which raises the risk profile even for legitimate account holders. For me, trust and seamless access to my capital are non-negotiable. While the broker appears regulated and established, the volume of negative client experiences regarding fund safety forces me to take a conservative approach and recommend extreme caution before considering CITIC SECURITIES for trading activities.
Broker Issues
CITIC SECURITTIES
Regulation
08-13
United States
Aman A
Within 1 year

Can I trust CITIC SECURITIES as a reliable and secure broker for trading?

WikiFX Reply
Based on my in-depth review and experience as a forex trader, trusting a broker involves careful scrutiny of both regulation and client feedback. CITIC SECURITIES is licensed by the Securities and Futures Commission (SFC) of Hong Kong, which is a recognized regulator. That should, in theory, add some level of oversight. They have been established for over 20 years and offer a variety of financial products, which suggests operational legitimacy on paper. However, for me, regulatory status alone is never sufficient. When evaluating reliability and security, I pay close attention to whether traders experience persistent difficulties, especially regarding fund withdrawals and customer support. With CITIC SECURITIES, I found an uncomfortably high number of reports from users describing issues around frozen funds, withdrawal delays, and requests for extra payments or fees before allowing access to their own money. Some individuals even encountered what they believed to be sophisticated scams involving fake promotional activities and outside app downloads. Regardless of licensing, such patterns raise serious red flags in my risk assessment. Personally, I would approach this broker with significant caution. Even reputable regulators can't entirely prevent operational or ethical issues, and a consistent pattern of withdrawal problems typically signals unacceptable counterparty risk for my trading capital. For anyone considering CITIC SECURITIES, I would advise extreme diligence: verify all official channels, avoid engaging through third-party links, and never assume that licensing guarantees seamless or fair client treatment. My opinion is that reliability remains questionable given the weight of recent user experiences.
Broker Issues
CITIC SECURITTIES
Regulation
08-02
United States
Nagarjuna
Within 1 year

Which deposit and withdrawal options are available with CITIC SECURITIES, such as credit cards, PayPal, Skrill, or cryptocurrencies?

WikiFX Reply
In my experience evaluating CITIC SECURITIES’ deposit and withdrawal procedures, I found that their options are quite limited and conservative when compared to many international brokers. As of my latest review, CITIC SECURITIES only allows deposits and withdrawals via bank transfers and cheque deposits using accounts registered in the client’s own name. There is explicit mention that third-party transfers as well as cash deposits or withdrawals are strictly not accepted. Additionally, popular methods like credit cards, PayPal, Skrill, or cryptocurrency are not available for funding or withdrawing from accounts here. This cautious approach is consistent with their regulatory requirements in Hong Kong and typical for traditional brokerage operations serving local clients. Electronic payments can be made via electronic bill payment services if you bank with HSBC or Hang Seng Bank, or through an eDDA (Electronic Direct Debit Authorization) for eligible securities and HKD transactions. All deposit instructions submitted after the 5:00 p.m. cutoff are processed on the next business day. For me, this structure adds security but less flexibility and speed—especially if you are used to more modern, global payment methods. Given the absence of instant deposit methods and the explicit limitations on acceptable transfer channels, I would urge fellow traders to be very cautious and make sure these arrangements fit your needs before engaging. The lack of support for cards, e-wallets, and crypto means extra planning is required for both funding and withdrawals, and this may not suit everyone’s trading style or expectations.
Broker Issues
CITIC SECURITTIES
Withdrawal
Deposit
07-28
United States
webgalaxy
Within 1 year

Does CITIC SECURITIES impose any fees when you deposit or withdraw funds?

WikiFX Reply
From my experience researching and using brokers, I find that the details around deposits and withdrawals are often where critical information is either missing or obscured. With CITIC SECURITIES, based on the disclosures, the broker does not specify any explicit fees for depositing or withdrawing funds. While their platform supports bank transfers, cheque deposits, and a few local payment methods, cash deposits and third-party transactions are not allowed, which is standard among regulated brokers for compliance reasons. However, what gives me pause is the absence of a comprehensive, transparent fee schedule related to deposits and withdrawals. I could not locate any official documentation outlining the exact conditions or any possible hidden charges for these transactions. From a risk management perspective, this lack of clarity is a concern for me as a trader because many problematic experiences reported by users involved difficulties withdrawing funds, various unexpected “fees,” or requests for payments such as “risk control funds” before withdrawals are permitted. Although CITIC SECURITIES is officially regulated in Hong Kong, repeated reports of fund freezes and additional financial demands before processing withdrawals cause me to be very cautious. In conclusion, while no standard deposit or withdrawal fees are advertised, I would approach any transfers with CITIC SECURITIES with care, ensuring I have full documentation and direct confirmation of all transaction costs from their customer service before depositing any significant funds. In forex and securities trading, understanding all financial obligations before moving money protects me from avoidable risks.
Broker Issues
CITIC SECURITTIES
Withdrawal
Deposit
07-24
United States
View More

User Reviews 9

All (9) Exposure (9)
FX2163534972
1-2 years
Exposure
CITIC SECURITTIES fake website, fake link! ! !
I met a man on IG who runs a decoration company in Hong Kong. He claims to be Taiwanese but has stayed in Hong Kong since he was a child. He first added my friend on IG, making me think that I was a friend of a friend, so I agreed to his invitation to be friends! After chatting online for a while, he started to mention the topic of investment! First it was stocks and then it was foreign exchange. He said that he had insider information in the bank and his professional judgment, and he could make 95% profit. At first, I was dubious and only made a small deposit and followed the order. After a few operations, I made a small withdrawal of 500u. The next day he asked me to ask customer service if there was any new activity, and it turned out that there was indeed an activity for new customers. He asked me to make an appointment with a gold member (if you deposit 50,000u, you will receive a gift of 5,888u). At first, I refused and said that I didn’t have that much spare money to spare. But he said he would help me and immediately put 10,000u in. I thought he had already put it in, so it should be fine! Later, he suggested that I borrow a loan to store value... and told me that he also had a loan, and he could withdraw it and pay it back after the activity was completed. After that, he helped me save another 10,000u. After the event was completed, there was indeed a gift. The man immediately asked me to withdraw 2000u, and I could actually withdraw it! But a few days later, I wanted to withdraw it myself but was blocked for a whole day. When I asked customer service, they said they wanted me to wait because there were so many people withdrawing! Now that I think about it, they should be operating behind the scenes...
2024-07-12

Taiwan

FX4224431316
1-2 years
Exposure
I was always required to pay a risk control fee before I can withdraw cash. Not withdrawing money for various reasons.
I met a businessman on the Internet who said he lived in Hong Kong. He expressed his affection for me at first and started teaching me how to make money and invest with him. He asked me to download the OKX, MAX app and then gave me a URL https:// cn.swtetup.com/h5/#/ After asking me to register an account, it said it was a foreign exchange account. At first, he asked me to swipe my card to recharge money to operate the foreign exchange difference, and I successfully withdraw cash into the account. Later, he thought that my principal was not large enough and the profit was too small, so he remitted NT$1 million and put it into my foreign exchange account and told me to make more money. Later, he asked me to collect the 1 million recharge gift from the customer service (after remitting the money, he asked me to ask the customer service for all the recharge gift at once). The next day, I felt something was wrong and I wanted to withdraw the money from my account and return it to him. At that time, I found that I couldn't withdraw the cash and I couldn't pay him back. The customer service explained that I had to complete the recharge bonus activity before I could cash it out successfully, which meant that I had to put in more funds to complete the activity before I could withdraw the cash. Later, inexplicably, my account was said to be frozen. The Hong Kong man also said that he would help me solve the problem together and put money into this foreign exchange account. Indeed, he also gave me his transfer information, and the money he transferred was also displayed in the foreign exchange account. I also transferred money into it just to complete the recharge activity successfully. withdraw! However, after completing the activity, withdrawals were still not allowed due to various reasons...
2024-04-02

Taiwan

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