Company Summary
| WZGReview Summary | |
| Founded | 2017 |
| Registered Country/Region | Hong Kong |
| Regulation | Regulated |
| Market Instruments | London goldLondon silver |
| Demo Account | ✅ |
| Leverage | / |
| Spread | $20 / lot, $100 /lot |
| Trading Platform | Self-developed APP SystemMT4 |
| Min Deposit | $70 |
| Customer Support | Phone: (+852) 2388 9560 |
| Email: cs@wzg.com | |
WZG Information
WZG is a Hong Kong registered brokerage established in 2017. Currently, it is under the supervision of CGSE and mainly provides traders with trading opportunities in London Gold and London Silver. In addition, there are two trading platforms for traders to use, which support 0 commission.
Pros and Cons
| Pros | Cons |
| Well regulated | No account information |
| Zero commission | |
| No charge | |
| Support MT4 |
Is WZG Legit?
| Regulated Region | Regulated Authority | Regulated Entity | License Type | License Number | Current Status |
 | CGSE | 萬洲金業集團有限公司 | Type AA License | 141 | Regulated |
What Can I Trade on WZG?
WZG mainly provides you with the opportunity to trade London gold and London silver, you can directly view the live quotes on their official website.
| Tradable Instruments | Supported |
| London gold | ✔ |
| London silver | ✔ |
| Forex | ❌ |
| Precious metals & Commodities | ❌ |
| Indices | ❌ |
| Stocks | ❌ |
| Bonds | ❌ |
| ETF | ❌ |
Account Types
WZG didn't provide specific account information.
The WZG account opening process is as follows:
- Log in to Wanzhou official website and click [Open an account] to enter the account opening page. Fill in the mobile phone number, check I have read and agree to the “WH Gold User Agreement”, click to obtain the verification code.
- Drag the verification slider to complete the puzzle, fill in the obtained SMS verification code, and click Next.
- Fill in your real name and ID number and click Next.
- Set the login password (login password is only used to log in to the Wanzhou Gold Member Center), click Next.
- Open the account successfully, click [Complete the questionnaire immediately].
- Fill in the questionnaire and submit it. You can carry out the capital injection transaction.
WZG Fees
London gold spread is $20 / lot, 0 commission; London Silver spread is $100 /lot, 0 commission.
Trading Platform
WZG offers two trading platforms, the Self-developed APP and MT4, which enable traders to use both mobile and desktop.
| Trading Platform | Supported | Available Devices | Suitable for |
| Self-developed APP System | ✔ | Mobile | All traders |
| MT4 | ✔ | Desktop, Mobile | Beginner |
| MT5 | ❌ |
Deposit and Withdrawal
WZG supports two types of deposit methods: fast online banking (online banking or Alipay payment) and bank remittance (transfer to public banks). Open a trade with a deposit of $70. In addition, it supports 7 days x 24 hours with no deposit or withdrawal time limit.
FX2733942866
Hong Kong
Internal manipulation of candlestick patterns Random spikes appear, yet no spikes show on other platforms or spot gold charts. Customer service claims we shouldn't compare with spot gold or other platforms. I'm not trading spot gold. They keep using official jargon: “legitimate,” “compliant.” “If you disagree, file a complaint in Hong Kong.” When issues surfaced, I lost 160,000 yuan in two months. After reporting to police, they immediately froze my account—now I can't log in. #MyFirstTrade #ScamPlatform #PonziScheme #BeginnersTechnicalGuidance
Exposure
FX2733942866
Hong Kong
Internal manipulation of candlestick patterns with arbitrary spikes—no such spikes appear on other platforms or spot gold charts. Customer service claims we shouldn't reference spot gold or other platforms. I'm not trading spot gold. They consistently use official jargon about “legitimacy,” threatening to send complaints to Hong Kong. After discovering issues, I lost 160,000 yuan over two months. When I reported it to the police, they immediately locked my account, preventing login.
Exposure
中福街之狼
Hong Kong
Even with barely enough left for a pair of underwear, he still only withdrew half the funds and made me wait for the other half. What a platform with no sense of scale.
Exposure
FX1248674612
Hong Kong
Tested, withdrawals are functioning normally, and funds will arrive on the same day.
Positive
靠谱3152
Hong Kong
Seeing others expose you for not processing withdrawals despite making profits!! Is this how you play at the Hong Kong International Financial Centre? Watch out for triad members knocking on your door.
Exposure
FX1617110504
Hong Kong
Hello everyone! Today is May 17, 2025. I've been trading Forex and Gold on the WZG platform in Hong Kong. If going long, the price drops instantly, if shorting, it immediately starts moving in the long direction. If hedging, it sweeps within both ranges. WZG is now closed, with data frozen (see the white image). The customer service has shown chats suggesting the market closure. Yet, the ec Markets platform (see the black image), regulated in the UK, is still operational. Their customer service is vague about the situation. It seems the market wasn't closed, but the platform was shut down prematurely. Who covers the losses from those data fluctuations? Their customer service reiterated their legality and regulation by the Hong Kong Gold Business Association, highlighting the importance of understanding a platform thoroughly before choosing.
Exposure
FX1617110504
Hong Kong
Deposit processing is slow, customer service keeps saying it's being handled, the platform is deliberately stalling for time,
Exposure
FX1617110504
Hong Kong
The official website states one business day for withdrawals, but in reality, it usually takes more than one business day. Contacting customer service shows they are online, but in practice, they are often offline for long periods.
Exposure
奔跑的小鹿
Hong Kong
It gets stuck when trading, I can't close a position when I make a profit, I can't log in. I can log in only after I lose money, and I can log in by changing another account during the period. I asked customer service, they said there is a problem with my mobile phone network, and I need to be responsible for it.
Exposure
FX2408897747
Hong Kong
19:47 At the beginning, the exclusive customer service added me on WeChat and called me for orders. Later, the WeChat account of the exclusive customer service was reported by many people. Now the account is abnormal. The app must be downloaded through the link, and the app needs to be downloaded again every once in a while. The slippage is serious. The most hateful thing is that many times when there is a big market, the app freezes, black screens, or freezes. It returned to normal. Every once in a while, customer service will call to introduce account upgrades and induce deposits. Deposits are all private accounts, and withdrawals are also private long-term accounts, and withdrawals will lead to judicial freezing of my bank card.
Exposure
鲸
Hong Kong
Yesterday, I went to the police to report the case. Today, WH Group directly freezes my account. I still have money within it. Do not withdraw and no refunds, just freeze it.
Exposure
鲸
Hong Kong
This morning on February 16, 2022, my account will be frozen directly. If you don’t give me an explanation, I will definitely defend my rights to the end.
Exposure
鲸
Hong Kong
Forcibly liquidate the position and do not return. Already report to police. Fraud platform is unable to withdraw and forcibly liquidate the position. The customer service does not response after contacting
Exposure
鲸
Hong Kong
1 The loss of 30,000 US dollars within three months was operated by a child at home. I did not operate it. I told the customer service that it was a minor operation. The customer service ignored the black platform and waited. The problem with my bank card is normal, and you say that my abnormality is my problem. I used the card this morning to claim compensation for losses. Wanzhou customer service said that it is the customer's own problem if it does not deal with it. Anyway, any problem is the customer's own problem. You black platform. Yes, I will use my legal means to protect my rights
Exposure
阿斯顿辉
Hong Kong
My stop-loss point was set at gold price 1763, with the high at 1762.93, which ended up wiping out my position.
Exposure
鲸
Hong Kong
Wanzhou Gold Industry is a fraud platform and a fraud. The withdrawal of $1,000 shows completed, but I did not receive it. I submit bank statement, mobile phone screen recording, and electronic banking. They still tell me that they withdraw money, the customer service has been shirking, please keep your eyes open
Exposure
FX3398076807
Hong Kong
I was invited in by a netizen to open an account and invested 70,000 CNY and made a profit of more than 200,000 CNY (WZG fraud Platform). So far, I can't withdraw. The customer service said that I have to pay %20 personal income tax before I can withdraw. Now, I cannot log in and the customer service is not there.
Exposure
FX1204153229
Hong Kong
Freeze my account balance, $60,172.93 since March 4, 2020. And teh customer service didn't help me
Exposure
眉眼如画
Hong Kong
Wanzhou Gold is a fraud broker. Do not be cheated.
Exposure
Lucky72631
Hong Kong
Unable to withdraw. I filled in my bank card number correctly but they said that my bank card number info was wrong.
Exposure
心如止水 林
Hong Kong
At first, they told me that their system need to be upgraded. And then, the yjust disappeared.
Exposure
相林
Hong Kong
My friend asked me to give it a try, then I became a member, and then I became a gold member. Then they told me that I must pay taxes to withdraw money. However, they told me that the card number was missing by one digit and I had to pay a deposit. When I wanted to withdraw money, they said that the turnover was not enough and asked me to upgrade to platinum membership or use my current account to do ten times the transaction before I could withdraw it. I hope the platform can help me, the money is all loans.
Exposure
FX3255865944
Hong Kong
Wanzhou Gold doesn’t allow customers to withdraw. The account will be closed after you profit and withdraw. They said the customers should go to Hong Kong to sign the agreement of withdrawal during the outbreak. 50% of the capital should be deducted. This problem hasn’t been solved since this March, what a rip-off. Cheat us and wanna avoid responsibilities via the outbreak. Shameless. It may abscond after the outbreak!
Exposure