Cannot contact anything, no response to emails, and cannot access the platform.

Even after repeatedly requesting withdrawals, the funds remained at 0 without any withdrawals being made... I can't even log in anymore. Even after contacting them, I haven't received any response. Unfortunately, I didn't keep any evidence such as photos, so there's nothing I can do.

The problem of not being able to withdraw funds now is due to shell companies in domestic, and it has nothing to do with the American FXDD company.

I am an agent client of FXDD company. Before May 2024, the agent commission was transferred to my account on the 15th of each month. However, the commission of over $4000 for June and July 2024 has not been credited to my account. I have been sending emails to customer service every day, but they have not replied. I have not received any email from FXDD customer service until now.

FXDD is a fraudulent American company; everyone should avoid opening accounts with this company. Currently, FXDD's trading accounts cannot even connect, let alone withdraw funds. Customer service does not respond to emails, and there is no Chinese consultation phone number. Those considering opening an account should opt for companies with dedicated Chinese consultation phone numbers for more reliable and secure financial transactions.

Since June 2024, the commission refunds have not been credited to my account, and now I cannot log in to my account.

Unable to log in!!

Withdrawal of principal for one week, no response, no response to email

It's been over two months; I can't withdraw funds, customer service is unreachable, and I can't log into the client. Finally, the MT4 server is gone, and I can no longer log in at all.

Multiple withdrawal requests have been made, but the platform does not pay out, and customer service does not respond.

It has been over two months, two withdrawal requests, and they are still in pending status. Please help me! 😭

I have been requesting withdrawal of all possible options and amounts since March 18th, and it always remains pending.