User Reviews List of pepperstone - WikiFX

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Positive(16)

Neutral(3)

Exposure(163)

Unexecuted orders, internal system errors, 21-day

I am a retail client of Pepperstone Latin America (account #4300*****). Over several weeks I experienced three serious issues: 1. CONFIRMED INTERNAL ERRORS: On May 25, 2026, my Stop Loss and Take Profit orders on XRPUSD, US500, and XAUUSD were rejected with the message "Internal error. Please contact your account manager." My positions were left without SL/TP protection due to Pepperstone's own system failure. 2. UNEXECUTED ORDERS: Active Buy Limit orders on BTCUSD, SOLUSD, and ETHUSD with sufficient margin were never executed despite price reaching entry levels. 3. DELIBERATE DELAY: I reported all of this on May 25, 2026 (ticket #06828949) through email, WhatsApp, and my commercial advisor Luis. After 21 days they responded addressing only a secondary DOGE example, completely ignoring the primary cases. My advisor Luis admitted in writing: "este tema se escapa de mis manos" (this is beyond my hands). I have now escalated to the Securities Commission of The Bahamas (SCB) at ecompl

Pepperstone is a self-proclaimed, large-scale, yet unethical platform.

Pepperstone, a self-proclaimed top-tier platform, is a shady operation. At crucial moments, their deposit and withdrawal channels become problematic, whether intentionally or not. They seem to be deliberately designed to cause losses for clients, involving the transfer of funds to illicit accounts, freezing my bank card, and then being pressured into signing guarantees by a man in a hat. I tolerated all of that, but in the end, they refused to compensate me for my losses. After that, they stopped replying to my emails and refused to communicate, only responding with automated, official replies from a chatbot. I urge everyone to be vigilant and hope the platform can help me recover my $22,700 loss.

The PJS platform's deposit and withdrawal channels were involved in illicit funds, leading to the freezing of bank accounts.

The Jishi platform's deposit and withdrawal channels are involved in illicit funds, leading to frozen accounts and margin calls. The platform refuses to take responsibility for the losses. Even as a long-time customer of several years, they've been scammed; new users are strongly advised against opening an account and taking this risk.

海洋量子号

Pepperstone is a fraudulent platform. Their deposit and withdrawal channels malfunction frequently at crucial moments, whether intentionally or not, designed to cause clients to lose all their funds. My bank card was frozen due to their alleged involvement in shady dealings. Then, I was pressured by a man in a hat to sign a guarantee, which I tolerated, but in the end, they refused to compensate me for my losses. After that, they stopped replying to my emails and refused to communicate, only responding with "contact legal counsel" and "compliance." I hope everyone will be wary, and I hope the platform can help me recover my losses of 22,700.

智子科技927

Garbage, fraudulent platform, deposit and withdrawal channels involving illicit funds.

This is a terrible, fraudulent platform. Their deposit and withdrawal channels involve illicit funds, leading to frozen accounts, margin calls, and bureaucratic wrangling. Anyone who uses it is doomed.

智子科技927

The channel was involved in organized crime, so the card was frozen.

海洋量子号

I‘m unable to withdraw from the platform pepperstone.

Pepperstone is an irresponsible, profit-driven, and self-proclaimed international platform. At crucial moments, their deposit and withdrawal channels malfunction frequently, whether intentionally or not, designed to cause losses for clients. My bank card was frozen, and then I was asked by the police to sign a guarantee – I tolerated all that. In the end, they only compensated me for 40% of my losses. After that, they stopped replying to emails and refused to communicate, only responding with "contact legal counsel" and "compliance." I hope everyone will be wary, and I hope the platform can help me recover my losses of 22,700.

海洋量子号

Pepperstone is an irresponsible, profit-driven, and self-proclaimed international platform with a black heart. At crucial moments, their deposit and withdrawal channels malfunction frequently, whether intentionally or not, designed to cause losses for clients. My bank cards were frozen, and then I was asked by the police to sign a guarantee – I tolerated all that. In the end, they only compensated me for 40% of my losses. After that, they stopped replying to emails and refused to communicate, only responding with "contacting legal counsel" and "compliance" – something they learned from domestic new energy vehicle companies. I hope everyone will be vigilant, and I hope the platform WikiFX can help me recover my losses.

海洋量子号

Pepperstone, the platform, only provides 40% of the due compensation.

I've been a pepperstone user for four years. Due to security issues with the platform's deposit and withdrawal channels, my bank card was frozen. The police even contacted me to come to the police station to write a guarantee. The actual loss due to the platform's problems was $41,250 USD, but the platform has only compensated me $18,550 USD. They've been stalling ever since, refusing to acknowledge their own problems. How can a platform not even provide basic security? The police had to investigate my deposits and withdrawals, and they're unwilling to even acknowledge the most basic actual financial loss, yet they still claim to be a top international platform?

海洋量子号

What's wrong with the platform pepperstone lately? I can't get in touch with customer service. I can't get in touch with anyone! What's going on?

It's not just once or twice that the order was executed outside the candlestick chart range. It's hard to understand why this price point has surged so dramatically—making a mere 0.01 lot profit from a small trade. What exactly are you doing, pepperstone?

Very good Broker because it is reliable and I use it to be able to operate together with MT5 the stock market indices and Forex

Very good broker, so far I haven't had any problems.

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