已解決
平台恶意滑点爆仓
調解對象
Exness
調解問題
滑點嚴重
調解要求
賠償
調解金額
$345(USD)
調解時間
5天21小時

調解進度
香港 2023-10-24
經用戶確認,已解決
Hello95566
香港 2023-10-19
補充資料
Hello95566
The customer service acted in a bad manner, and they say that it is normal to expand the spreads maliciously. Please compensate for my loss.
補充資料
塞浦路斯 2023-10-19
回復
Exness
Dear customer, with respect to your problem, you can send the detailed information to the platform 24 hours customer service, or send an email to the official customer service, support@exness.com (ensure correct email address) with your registered email at our platform. If you contacted us before, please still reply by email or reach out to the 24 hours online customer service for help. Thank you.
回復
香港 2023-10-18
補充資料
Hello95566 

The normal price spread will not lead to a liquidation. At present, I make a profit of 400 dollars.


補充資料
香港 2023-10-18
聯繫經紀人
WikiFX海外客戶服務

聯繫經紀人
香港 2023-10-18
審核通過
WikiFX調解中心

審核通過
香港 2023-10-18
開始調解
Hello95566 




账户重仓开空单,最高价位42.6,ex的先锋账户,点差一般125,爆仓的时候点差拉到400+并且在爆仓瞬间,点差回落!恶意扩大点差导致爆仓!没爆仓我现在可以盈利几百刀!





開始調解
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2、未經授權,本平台案例禁止任何轉載,違者將被追究法律責任
2、未經授權,本平台案例禁止任何轉載,違者將被追究法律責任