Abstract:Has your trading experience with Market10, a South Africa-based brokerage entity, been miserable? Did you fail to receive funds in your trading account despite approvals on the Market10 login dashboard? Did the broker constantly push you into depositing while withholding your earlier funds? In this Market10 review, we have shed light on the growing allegations against the broker. Additionally, we have provided an overview of the broker’s regulatory status.

Has your trading experience with Market10, a South Africa-based brokerage entity, been miserable? Did you fail to receive funds in your trading account despite approvals on the Market10 login dashboard? Did the broker constantly push you into depositing while withholding your earlier funds? In this Market10 review, we have shed light on the growing allegations against the broker. Additionally, we have provided an overview of the brokers regulatory status.
Contents
Market10 Overview: Market Access & Account Types
Market10 claims itself to be operated by Faraz Financial Services (PTY) Limited. According to its official website, the said firm is regulated by the Financial Sector Conduct Authority of South Africa with Financial Services Provider (FSP) license number - 45518.
It offers a host of trading products - Forex, Cryptocurrencies, Stocks, Indices and Commodities. The company offers four trading accounts - BASIC, GOLD, PLATINUM and VIP - with specific trading conditions.
Barring the BASIC account, all other alternatives are not meant for beginners, as they come with a much higher minimum deposit requirement. Concerning are the minimum spreads, which remain quite high across accounts. Even the VIP account, which has lower spreads compared to others, is found heavy in absolute terms. The minimum spread applicable to the account 1.6 pips, which actually is quite high compared to competing products in the market. On the other hand, the leverage of up to 1:400 is impressive. It helps traders gain a massive market position in exchange for a lower margin. However, if the market movement goes against your overleveraged position, your trading account can be blown away, causing an unwanted margin call from the broker.
Top User Allegations Against Market10: Deposit & Withdrawal Complaints
Withdrawal Application Approved, But Funds Never Arrived!
A user from Mauritius requested a withdrawal at the end of June 2026 whose approval reportedly came in the second week of July 2026. However, according to the complaint, the trader failed to receive funds even at the close of the month. Despite lodging numerous complaints via email, the user could only receive a generic response from the broker. At the same time, as the withdrawal was approved, the trader was made to deposit further, which he reportedly did. However, that allegedly led to losses for the user. This Market10 review captures the frustration the trader has had with the brokerage firm.

An Alleged Loss of $25,000 Before They Were All Reportedly Recovered
Attracted by the advertisement on Instagram, a Spanish user invested $25,000 on the broker‘s cryptocurrency platform. The trader reportedly lost all of them and was in a state of shock. However, after taking assistance from a legal trader, the user could not only recover $25,000 but also received $5,000 as compensation. Take a look at this trader’s review.

No Withdrawals, Only Deposit Pressure, a Trader Claims
A user from the United Arab Emirates claimed a trading experience where he was pressured to deposit instead of being granted smooth withdrawals. Elaborating on the case, the trader reported that while his trading account balance read $60,000, he was made to deposit an additional $5,000 for a withdrawal. The trader, after depositing the said amount, was reportedly made to deposit another $5,000. Despite his objections and hesitations, the client admitted to having traded that allegedly caused him losses. The trader also reported about an email confirming a deposit of $4,500, which he declined to have made. According to the user, the broker failed to respond to this query concerning $4,500. For more details, read this Market10 review, written in the Arabic language.

Market10 Withdrawal Complaint: User Reports Delays and Seeks External Assistance
A user from Germany claimed that withdrawing funds became unexpectedly complicated, with deadlines repeatedly extended and support providing unclear responses. The user described feeling frustrated and anxious over the possibility of losing their savings. Subsequently, the trader sought external assistance for the fund recovery, which reportedly turned out to be successful.
The user also described having limited trading experience and feeling overwhelmed by the complexity of the situation. According to the complaint, the lack of clear communication from the platform increased uncertainty and distress.
Read this extensive Market10 withdrawal complaint for more insights.

Investigating an Alleged Fund Loss of CHF 25,000
A Swiss user claimed to have opened a VIP account by investing CHF 25,000. The trader reportedly made gains and asked for payouts. However, everything disappeared from the traders Market 10 login dashboard overnight. At first, the trader was told it was due to the US market collapse. However, after careful research, the trader reportedly found that the loss was not due to what the broker claimed. This Market10 review further adds to the negative sentiment for the brokerage firm.

Good Account Growth, But No Withdrawal Happened
A Brazilian user reported a good account growth from $200 to $1540 in 40 days. However, upon a withdrawal request, the balance allegedly disappeared from the platform. Check this Market10 review for more details.

Is Market10 Regulated? This WikiFX Investigation Reveals It!
Contrasting to the regulatory claims made by Market10, the WikiFX investigation revealed the lack of a license for the brokerage firm. The lack of Market10 regulation is arguably one of the chief reasons for the bad user reports highlighted above. As a result, the WikiFX team could give the broker just 1.74 out of 10.
Conclusion
Market10 presents itself as a South Africa-based brokerage offering multiple asset classes and account types, but the user reports reviewed here raise significant concerns around withdrawals, additional deposit requests, account balances, and customer support. These are user allegations and should not be treated as independently proven misconduct. Given the conflicting information surrounding its regulatory status, traders should independently verify the contracting entity, licence details, applicable terms, and withdrawal conditions before depositing funds. With a WikiFX score of 1.74/10, Market10 warrants heightened due diligence and caution.
Download the WikiFX app for the latest forex updates.

Knowledge pays at WikiFX.
Every time you share a WikiFX article, you'll receive 50 Reward Points. Grow your rewards with every share and unlock exclusive gifts in the WikiFX Points Mall. Start earning today!

Interesting Articles for You
White Label Forex Cost in 2026: The Price Sheet Is Not Your Real Budget
A white label forex can look like the fastest route to a modern branded trading environment, but a fast launch is not the same as a controlled launch. This 2026 broker guide explains what the white label platform is, where a provider broker solution can sit in a wider operating stack, and how to evaluate the difference between a white label, a server license, and a connected CRM or Client Office setup. It also unpacks white label forex costs beyond the monthly headline, including implementation, integration, support, data, governance, migration, and exit assumptions. Use the practical questions, workflow tests, comparison table, and launch checklist to assess a white label provider without mistaking a feature demo for evidence that your brokerage can run the service safely at scale.
News
2026-08-11
Further Reading
Launches GOLD24-7: Weekend Gold Trading Goes Live
Review 2026: Users Report Disturbing Withdrawal Issues - Is the Broker Still Reliable?