Withdrawal request sent, in order as follows: 1. Date 16/6 Time 22:50 Email used: khaekhae.9214@gmail.com Amount: $938.08 2. Date 17/6 Time 16:54 Email used: khaegift@gmail.com Amount: $155.14 I have inquired many times, but the staff only said the system is under maintenance, even though the withdrawal request was submitted over 24 hours ago. I would like an urgent follow-up for the transfer refund, because the CIB news reported that the payment system through a middleman has been frozen. I would like an explanation regarding this matter. Why is the withdrawal delayed?