Thank you for sending feedback to NPBFX. We are sorry to hear about your negative experience and understand your concerns. Please note that our support team has tried to contact you several times through all the phone numbers you provided, but unfortunately, we were unable to reach you as these numbers seem to be invalid. In order to comply with Anti-Money Laundering (AML) policies and protect your account, we need to verify your identity before proceeding with any withdrawal transactions. This is particularly important as we have detected unusual activities raising concerns about unauthorized access, which is strictly prohibited under the customer agreement. We hope to receive your cooperation in providing valid contact information so that we can complete the verification process and assist you further.