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Unable to withdraw funds

FX1242016544
Within 1 year
Unverified

Exposure

Hello, my name is Rico Nurhidayat. I would like to convey some difficulties regarding the withdrawal of my funds in my Octa account, which cannot be done. My account has been blocked by Octa, and I am unable to withdraw approximately $1623. I have also contacted them through customer service and email, but they stated that they cannot refund the funds and the account remains blocked. This incident occurred from February 10, 2025, until now, March 19, 2025, and there has been no solution from the broker's side. I kindly request if there is any solution to my problem. 🙏🏻

Original

tidak bisa menarik dana

Hallo, saya Rico Nurhidayat, saya ingin menyampaikan beberapa kendala mengenai penarikan dana saya di akun octa yang tidak bisa dilakukan, dan akun saya sudah di blok oleh pihak octa, dana saya semua tidak bisa di tarik sekitar $1623, saya juga sudah menghubungi melalui customer service dan email, tetapi mereka menyatakan tidak bisa mengembalikan dana dan akun tetap di blok,kejadian ini pada tanggal 10 februari 2025 sampai sekarang 19 maret 2025 tidak ada solusi dari pihak broker mohon sekiranya ada solusi untuk permasalahan saya🙏🏻

03-19

Indonesia

Unable to Withdraw

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