Score
Cyprus
|
10-15 years
| https://www.multibankgroup.com/en
Website
Rating Index
MT4/5
Full License
MEXMarkets-Demo
Influence
A
Influence index NO.1
United Arab Emirates 7.32
MT4/5 Identification
Full License
United KingdomInfluence
A
Influence index NO.1
United Arab Emirates 7.32
Licenses
Cyprus
Hong Kong
Singapore
Malaysia
United Kingdom
United Arab Emirates
Australia Hong Kong
Formal full license MT4/5 traders will have sound system services and follow-up technical support. Generally, their business and technology are relatively mature and their risk control capabilities are strong
| VPS Region | User | Products | Closing time |
|---|---|---|---|
| 460*** | GBPUSD.ecn | 08-04 14:17:10 | |
| 263*** | GBPUSD.ecn | 08-01 11:08:02 | |
| 386*** | EURUSD.ecn | 07-25 13:51:16 |
Stop Out
0.70%
Stop Out Symbol Distribution
6 months
WikiResearch
South Korea
multibankgroup.com mexorient.com mexglobalmarkets.com multibank.link mexeurope.com mex.ae
VIP is not activated.
| Quick MultiBank Group Review Summary | |
| Founded | 2005 |
| Registered Country | Cyprus |
| Regulation | ASIC, CYSEC, SCA, MAS |
| Trading Instruments | Forex, metals, shares, indices, commodities, cryptocurrencies |
| Demo Account | ✅ |
| Islamic Account | ✅ |
| Account Type | Standard, Pro and ECN |
| Min Deposit | $50 |
| Leverage | Up to 1:500 |
| Spread | From 1.5 pips (Standard account) |
| Trading Platform | MT4/5, Web Trader, MultiBank-Plus |
| Social Trading | ✅ |
| Payment Methods | Visa, MasterCard, Swift, Neteller, Skrill, pagsmile, my Fatoorah, Plus Wallets, Thai QR Payment, PayTrust, Pay Retailers, karapay, PaymentAsia, Boleto, Pix, SPE, Praxis, GCash, dragonpay, Globepay |
| Customer Support | 24/7 live chat, contact form, WhatsApp |
| Tel: +1 646-568-9702 (US) | |
| Bonus | 20% deposit bonus |
MultiBank Group was established in California, USA, in 2005. It offers online trading services in forex, metals, shares, indices, commodities, and cryptocurrencies. MultiBank Group claims to have a strong presence in the Asia-Pacific region, with offices in China, the Philippines, and Malaysia, among others. The broker also emphasizes its commitment to providing clients with competitive pricing, advanced trading tools, and a high level of customer support.
| Pros | Cons |
| • Heavily and globally regulated | • High minimum deposit on the Pro and ECN accounts |
| • Offer a wide range of trading platforms | |
| • Offer competitive spreads and low fees | |
| • Demo and Islamic accounts supported | |
| • Provides access to copy trading platform | |
| • Multiple payment options | |
| • $50 to start real trading | |
| • 24/7 multilingual and multi-channel customer support |
On the one hand, MultiBank Group offers competitive spreads and low minimum deposit requirement, which can be great for beginner traders or those on a budget. They also have a variety of account types to choose from, including demo accounts and Islamic accounts for those who follow Sharia law.
On the other hand, the minimum deposit requirement on the Pro and ECN accounts is extremely high.
Yes. MultiBank Group is regulated by ASIC in Australia, CySEC in Cyprus, SCA in UAE, and MAS in Singapore.
| Regulated Country | Regulated by | Regulated Entity | License Type | License Number |
 | ASIC | Mex Australia Pty Ltd | Market Making (MM) | 000416279 |
 | CySEC | MEX Europe Ltd | Straight Through Processing (STP) | 430/23 |
 | SCA | MEX GLOBAL FINANCIAL SERVICES L.L.C | Retail Forex License | 20200000045 |
 | MAS | MEX GLOBAL MARKETS PTE. LTD | Retail Forex License | CMS101174 |
MEX AUSTRALIA PTY LTD is authorized and regulated by the Australia Securities & Investment Commission (ASIC), with regulatory license number: 416279.
MEX Europe Ltd is authorized and regulated by the Cyprus Securities and Exchange Commission (CYSEC), with regulatory license number: 430/23.
MEX GLOBAL FINANCIAL SERVICES L.L.C, its entity in the United Arab Emirates, is regulated by the Securities and Commodities Authority (SCA), holding a Retail Forex License under license no.20200000045.
MEX GLOBAL MARKETS PTE. LTD is authorized and regulated by the Monetary Authority of Singapore (MAS), with the regulatory license number: CMS101174.
These regulatory bodies have set guidelines and rules that brokers must comply with to ensure the safety and security of their clients' funds.
Additionally, MultiBank Group has several measures in place that indicate it operates legitimately.
The provision of a $1 million excess loss insurance per account, coupled with negative balance protection and segregated client accounts, are all signs of a broker that takes the safety and protection of its clients' funds seriously.
The significant paid-up capital and a respectable “B” rating with Standard & Poor's further emphasize the broker's financial strength and stability.
Also, it's noteworthy that the broker holds its funds with Tier 1 banks, which are deemed to be the safest and most reliable in the banking industry.
Always ensure to do sufficient due diligence and research the broker's status, read reviews and fully understand the terms and conditions before deciding to trade with any broker. Remember, regardless of these protective measures, trading always involves significant risks.
MultiBank Group offers six classes of tradable assests to its traders, covering forex, metals, shares, indices, commodities, and cryptocurrencies. Traders can access more than 20,000 trading instruments across different markets, allowing them to diversify their portfolios and take advantage of different market conditions.
| Trading Assets | Available |
| Forex | ✔ |
| Metals | ✔ |
| Shares | ✔ |
| Indices | ✔ |
| Commodities | ✔ |
| Cryptocurrencies | ✔ |
| Bonds | ❌ |
| Options | ❌ |
| ETFs | ❌ |
MultiBank Group has made investors covered with its multiple trading account types, namely the Standard account, the Pro account, and the ECN account.
The Standard account is designed for novice traders who want to start trading with an average deposit amount of $50. This account offers spreads from 1.5 pips, and the minimum deposit requirement is relatively low, making it accessible to traders with different budget levels.
The Pro account is designed for more experienced traders who want access to more advanced trading tools and features, with a minimum deposit of $1,000. This account offers lower spreads than the Standard account, and traders can choose from either fixed or variable spreads depending on their preferences. The minimum deposit requirement is higher than the Standard account, but traders can benefit from more advanced features such as access to the MultiBank Pro platform, VPS services, and a dedicated account manager.
The ECN account targets professional traders who require direct access to the markets and require faster execution speeds. This account offers variable spreads and is connected directly to liquidity providers, resulting in tighter spreads and lower trading costs. The minimum deposit requirement is higher than the other two accounts, starting from $10,000, but traders can benefit from faster execution speeds, no requotes, and access to the MultiBank Pro platform, VPS services, and a dedicated account manager.
MultiBank Group providing the option for demo accounts is a very beneficial feature for traders, especially beginners. A demo account allows users to practice trading with virtual funds, which can help traders understand the platform, test trading strategies and become comfortable with the process before trading with real money.
Additionally, MultiBank Group offering Islamic (swap-free) accounts is an important service for accommodating traders who must comply with Sharia law.
These accounts do not incur or reward overnight interest on the positions held, ensuring the trading practices align with Islamic principles. It's advisable for traders to understand the specifics of these diverse account types and choose the one that fits their requirements and values best.
MultiBank Group offers flexible leverage ranging from 20:1 - 500:1. The exact amount of leverage depends on the trading instrument being used.
| Forex | 500:1 |
| Metals | |
| Shares | 20:1 |
| Indices | 100:1 |
| Cryptocurrecnies | 50:1 |
While leverage can magnify potential profits, it also amplifies potential losses. Traders should carefully consider their risk tolerance and use leverage responsibly.
One important aspect of trading that all traders must consider is the cost involved in executing trades, and obviously, MultiBank Group understands this.
The spreads on offer depending on the type of trading account.
| Account Type | Spread | Commission |
| Standard | From 1.5 pips | ❌ |
| Pro | From 0.8 pips | |
| ECN | From 0.0 pips |
The spreads for its Standard account start from as low as 1.5 pips for major currency pairs. The Pro account has spreads from 0.8 pips, while the ECN account offers the tightest spreads from 0.0 pips. All charging no commissions.
MultiBank Group offers a robust selection of trading platforms that includes both MT4 and MT5 platforms, along with Web Trader versions for each, as well as MultiBank-Plus, available on mobile and web devices.
MultiBank-Plus
MultiBank-Plus, from MultiBank Group, is an advanced trading platform that provides stable, real-time trading through a user-friendly interface on both web and mobile apps, enabling traders to experience next-generation trading anytime, anywhere.
MT4 Trading Platform
MT4 is favored by traders for its depth in analysis and robust trading features, providing access to forex, metals, shares, indices, commodities, and cryptocurrencies. The platform enables market order executions and provides over 80 technical indicators. Features like one-click trading and algorithmic trading with MQL5 enhance its functionality. Additionally, it supports social trading and integrates economic calendars and real-time financial news. Multibank's MT4 can be available on web and window devices and it can also be downloaded in Google Play and App Store.
MT5 Trading Platform
MT5 enhances its predecessor, MT4, by offering advanced functionalities and greater scripting flexibility for custom indicators and expert advisors. It supports trading on various assets covering forex, metals, and cryptocurrencies, and features market order execution, over 80 technical tools, and one-click trading. Key features include powerful algorithmic trading with MQL5, social trading capabilities, and integrated fundamental analysis tools. Similar to MT5, Multibank MT5 Trading Platform is also available on web and window devices, downloaded in Google Play and App Store.
WebTrader MT4
Multibank WebTrader MT4 provides a user-friendly, web-based trading platform that allows for direct access from any browser, combining the robust features of MT4 with the convenience of online accessibility without the need for any downloads.
WebTrader MT5
Multibank WebTrader MT5, similar to webtrader MT4, also provides a user-friendly, web-based trading platform that allows for direct access from any browser, combining the robust features of MT4 with the convenience of online accessibility without the need for any downloads.
Social trading is a popular feature offered by MultiBank Group, allowing traders to automatically copy the trades of experienced and successful traders. This can be a helpful tool for those who are new to trading or do not have the time or knowledge to make their own trading decisions.
MultiBank Group offers a range of advanced trading tools to its clients, allowing them to enhance their trading experience and make informed decisions.
One of these trading tools is free VPS hosting, which allows traders to install their trading platforms on a virtual server, ensuring continuous operations even when their personal computers are switched off.
The provision of Expert Advisors, software that conducts automated trading following the strategies set by the trader, can be a significant advantage, especially for those who can't constantly monitor the markets.
For those managing multiple accounts, the broker provides MAM/PAMM (Multi-Account Manager/Percentage Allocation Management Module), a service that allows the simultaneous management of multiple trading accounts.
FIX API, which offers a direct connection with the interbank market for high-frequency trading, is another beneficial tool for professional traders offered by MultiBank Group.
Moreover, the broker offers numerous handy calculators including a Currency Converter, Fibonacci Calculator, Pivot Point Calculator, Stop Loss/Take Profit Levels Calculator, Margin Calculator, and Pip Value Calculator. These calculators can assist traders in making informed decisions by providing valuable insights into potential profits, losses, and various other trade parameters.
To top it all, the broker also provides an economic calendar, an indispensable tool for any trader that shows scheduled economic events which can have significant effects on the market.
All these services put together offer a comprehensive toolset to aid traders in navigating the trading arena more effectively.
MultiBank Group support multiple payment methods, including Visa, MasterCard, Swift, Neteller, Skrill, pagsmile, my Fatoorah, Plus Wallets, Thai QR Payment, PayTrust, Pay Retailers, karapay, PaymentAsia, Boleto, Pix, SPE, Praxis, GCash, dragonpay, and Globepay.
MultiBank Group does indeed offer a deposit bonus of 20%, allowing for a maximum accumulation of up to $40,000. This bonus can constitute a significant benefit for traders as it provides additional capital to trade with. However, as you correctly mentioned, it's important to note that this bonus applies only to Pro and Standard accounts and does not extend to the ECN account.
Bear in mind that such bonuses often come with certain conditions and are usually not withdrawable until specific trading volume requirements are met. Therefore, prospective traders should thoroughly read and understand the terms and conditions of the bonus offer before opting to participate.
MultiBank Group does offer educational resources for traders. The educational resources provided by MultiBank Group include Introduction Courses, In-Depth Courses, and EBooks. The broker also offers demo accounts for traders to practice their trading skills without risking real money.
The Introduction Courses are likely designed for new traders, providing fundamental information about trading, financial markets and how to use the trading platform.
The In-Depth Courses probably provide more advanced knowledge, covering strategies, market analysis and risk management. This could be invaluable to intermediate and advanced traders looking to refine their trading skills and knowledge.
The EBooks are comprehensive guides covering a broad spectrum of relevant trading topics. EBooks are an excellent resource as they allow you to learn at your own pace and refer back to the material as needed.
MultiBank Group provides 24/7 customer support via live chat, contact form, phone: +1 646-568-9702 (US), and WhatsApp. You can also follow MultiBank Group on some social media platforms, including Facebook, Instagram, LinkedIn, and YouTube.
In conclusion, MultiBank Group is a well-established online forex and CFD broker that offers a range of trading instruments and account types. Its regulated status and wide range of trading platforms provide traders with a sense of security and a variety of options to suit their trading needs. The broker's competitive spreads and low fees make it an attractive option for traders of all levels.
MultiBank Group's customer support team is readily available to provide assistance to clients via multiple channels, and their response time is generally quick.
Is MultiBank Group regulated well?
Yes. It is regulated by ASIC, CYSEC, SCA and MAS.
Does MultiBank Group offer industry leading MT4 & MT5?
Yes. It supports MT4/5, Web Trader, and MultiBank-Plus.
Does MultiBank Group offer copy trading?
Yes. MultiBank Group offers a copyl trading service that allows traders to automatically copy the trades of experienced traders. This can be a useful tool for those who are new to trading or want to diversify their portfolio.
What is the minimum deposit for MultiBank Group?
$50 for the Standard account, while higher for the other account types.
Is MultiBank Group a good broker for beginners?
Being highly regulated and offering access to small-budget trading, Multibank appears to be a good option for beginners. Not to mention its rich educational content and user-friendly trading tools it offers.
Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies.
2025 SkyLine Malaysia
Warnings (unauthorised firms and other entities)
Country/Region
Disclosure time
2024-10-07
Disclose broker
Blacklists of unauthorized companies and websites : Forex.
Country/Region
Disclosure time
2022-10-24
Disclose broker
Authority blacklists and alerts
Country/Region
Disclosure time
2022-10-24
Disclose broker
Warnings (unauthorised firms and other entities)
Country/Region
Disclosure time
2022-10-24
Disclose broker
Multibank Group faces mounting withdrawal complaints, regulatory scrutiny, and scam warnings from traders worldwide. Learn the facts before investing.
MultiBank Group presents itself as a global, highly regulated FX/CFD group with a long history and a large executive team. However, recently we found out that a string of independent exposures and user complaints has put the broker under renewed scrutiny.
MultiBank Group’s employee(s) and clients are mad at it, whilst MultiBank Group blames WikiFX. What is all this drama about?
According to public sources, Multibank Group could have accumulated a high volume of complaints and a low risk score. If these reports are accurate, there could be a pattern of withdrawal obstacles, a fragmented corporate structure, and the use of offshore entities. A prudent investor could choose to validate licenses directly with regulators and conduct a withdrawal test before depositing significant amounts.
MultiBank Group presents itself as a global powerhouse in derivatives, CFDs, and Forex, with a presence in several countries, thousands of instruments, and "up to 16 regulatory licenses." The showcase is impeccable: polished websites, social media campaigns, influencers, and promotional prizes. But the experience of those who have actually traded with the group tells a different story. The document analyzed gathers hundreds of complaints from customers in different countries, culminating in 728 complaints—most involving withdrawal issues, account blocking, bonuses that block withdrawals, and regulatory opacity. These elements, combined, pose a high risk for Forex investors seeking a reliable broker. Throughout this article, we expose the critical points raised in the complaints and explain, in a practical way, how to recognize and avoid the pitfalls of unreliable brokers.
MultiBank Group’s expansion in the Middle East comes amid frequent regulatory warnings and user complaints, raising concerns over the safety of client funds.
Yes. Swap-free Islamic accounts are available.
It offers forex, metals, shares, indices, commodities, and cryptocurrencies (over 20,000 instruments).
Yes, withdrawal options include bank transfers, e-wallets like Neteller, and more.
Withdrawal processing times vary by method: E-wallets are instant, while bank transfers may take 1–5 business days.
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FX1865626626
Vietnam
I have been a loyal customer of Multibank for a long time, but my recent experience has left me extremely disappointed. On January 20, 2025, Multibank's order matching system experienced a 20-second delay when closing orders at the profit-taking price, causing significant losses. This is not the first time; a similar error occurred two years ago, and Multibank refunded the money, but this time they took no responsibility whatsoever. I provided evidence showing that similar orders were executed immediately on other accounts and on rival platforms, but the Head of the Dealing Desk, Mr. Bilal, claimed that this was “normal,” contrary to Multibank's advertising about millisecond speeds. I reported this to support and management, but after two weeks, I still received no response. As an experienced Forex trader, I consider this a serious violation of order execution standards. I have lost confidence and decided to switch to another platform. I look forward to receiving an official response.
Exposure
Tamthaithu643
Vietnam
Don't trust them and don't waste the money you've earned on them. They offer RM (meaning support for VIP customers) for investments of $1,000 or more, but their main goal is to make you lose money. They get you to invest more through bad trades, and in the end, you lose all the money you deposited. I lost $2,000 on Multibank thanks to their “highly qualified” RMs. You earn your living through hard work, so never trust these people. I lost a lot of money, and they still tried to convince me to invest more. They may deceive you once or twice, but they can't keep deceiving you forever. I learned this lesson the hard way and hope this review helps someone avoid losing money. They offer RM with 1,000 USD, but constantly say, “1,000 USD is too little, deposit more.” I curse them. This is my negative review, and I take full responsibility for it.
Exposure
FX23503692693
Vietnam
After six years of working with them, they suddenly refused to pay my account the bonus they had previously confirmed. They accused me of gambling simply because I received a 20% bonus worth exactly $100. Suddenly, I was labeled a gambler just because I closed my positions daily and became profitable??? When I asked them about it, they said that the system detected gambling behavior... even though I had been trading in exactly the same way for six years. And even if that were the case, I was taking risks with my own money, yet from their point of view, I was the one taking advantage of the 20% bonus? Meanwhile, that number pales in comparison to the arrogant attitude of the account manager, who bluntly told me they were doing me a favor by granting this bonus to my account? I absolutely do not recommend them and will never refer anyone to them. Only negative reviews.
Exposure
Di xa cung be ban
Vietnam
In early October, I requested a withdrawal from MultiBank. I deposited money but did not make any transactions, and now they are refusing to refund this deposit. Why is that? I contacted the chat manager, who promised to help if I removed the previous negative reviews of MultiBank. Even they don't understand why MultiBank won't give me my money back??? At this point, I suspect MultiBank is a scam. Please refund my money! My account ID is: 86***0 and the withdrawal request code is: 364806992.
Exposure
FX3484765626
Vietnam
15 days ago, I requested a withdrawal of the $750 I had deposited into Multibank. I didn't trade because I read some 1-star reviews. However, I was still scammed by this platform because they refused to refund my money and didn't respond to my emails. I spoke with the account manager on August 16, who promised to help if I removed the review. I did remove the review, but there has been no response since. I hope everyone reads this warning so they don't get scammed like I did.
Exposure
PITHUSAIGON
Vietnam
Always showing profits withdrawn to the account, but in reality, not a single penny was transferred. These profits are just virtual numbers; if you continue trading, they could burn out completely, and if you want to withdraw, it's impossible forever. Truly disappointed with a Forex platform that once enjoyed global trust and collaborated with celebrities, only to turn out to be a blatant scam, brazenly stealing customers' money.
Exposure
FX23503692693
Vietnam
Previously, promotional articles were heavily posted to advertise this Multibank platform, calling for many investors to join. Later, those articles were either removed or had their content altered, but the titles remained unchanged; investors can search on Google to verify. Initially, the platform accused clients of abusing bonuses to leverage large positions, while the nature of the bonus was to allow clients to open larger trades—thus, labeling it as abuse was contradictory. When it was discovered that clients only used about 1/10 of the leverage the platform claimed, the platform found another reason to accuse them. The pattern repeated: losing clients were ignored, while winning clients were accused of abusing bonuses to... misappropriating funds. In the end, the platform deliberately deleted all account history information of customers to erase traces and avoid legal liability.
Exposure
FX3484765626
Vietnam
The platform used the unreasonable excuse that 'transactions must be held for at least 15 minutes (900 seconds) to be valid,' so all early closing orders were canceled and profits were confiscated. This is just a pretext because their profits were too large, and the platform deliberately sought reasons to seize funds. The community should be warned to stay vigilant, as Multibank shows signs of blatant fraud, arbitrarily confiscating profits and seizing customers' assets.
Exposure
FX1865626626
Vietnam
Multibank engages in fraudulent behavior by deliberately making it difficult for users to withdraw their money. When losses occur, the account is quickly debited and requires additional deposits to maintain the minimum balance, but when there are profits, withdrawals are impossible. Withdrawal requests are continuously rejected, with no response received via email. Even trading accounts and IB accounts have their withdrawal functions locked. The account opening process is very quick, but when it comes to withdrawing profits or capital, it is delayed and completely ignored. This behavior indicates that Multibank is fraudulent, deliberately withholding customers' money. An untrustworthy platform!
Exposure
Tamthaithu643
Vietnam
I was scammed by Multibank FX. After depositing my first funds while the market was closed, when it reopened, I discovered that my account had a gold trade order with a volume far exceeding my balance, resulting in heavy losses. This was a new account and my first deposit. When I contacted my account manager, they blamed me, saying that my computer had been hacked and denied all responsibility. I requested the trading log from their server, which showed a completely different IP address and Internet service provider. Since then, they have ignored my emails. I contacted the company's CEO, who initially said he would look into providing support but then went completely silent, with no response or resolution. I need guidance on how to file a complaint against this brokerage firm, which is regulated by the FSC, license number SIBA/L/14/1068.
Exposure
lily eiei
Thailand
Scam, won't let you withdraw, so many annoying issues. Minimum deposit is insanely high, minimum withdrawal is insanely high. Cheating is blatantly obvious.
Exposure
FX2417072952
Thailand
The minimum deposit and withdrawal amounts are higher than usual, and withdrawals are not allowed. The process involves creating profiles of handsome men and beautiful women to lure people into investing, but when it's time to withdraw, they play many tricks to prevent withdrawals. It's extremely deceitful.
Exposure
权利
Hong Kong
Why can't I access the official website?
Exposure
Exactly Example
Indonesia
Please transfer instantly and automatically to my e-wallet OVO
Exposure
FX3838336129
Hong Kong
They have been deceiving me all along, not allowing me to withdraw funds for over a month. Everyone, please be vigilant and do not trust this platform.
Exposure
扬帆起航4453
Hong Kong
The official website is not accessible and the account manager can't be reached.
Exposure
Arden
Hong Kong
Repeated withdrawal requests denied, with no response to emails. Neither IB account nor trading account allows withdrawal.
Exposure
Arden
Hong Kong
Multiple withdrawal requests denied, no response to emails.Unable to withdraw from IB account and trading account.
Exposure
SayidIsmailaldjufri
Indonesia
Dear Sir/Madam, REASONS FOR UNABLE TO PERFORM TRANSACTIONS AT THE BANK
Exposure
FX2039518002
Hong Kong
After depositing funds, I only received a related email, but the funds were not available for withdrawal in my account, and there are no available withdrawal channels. Customer service has not responded.
Exposure