I paid 5000pesos and I lost 4500 in my first day. Totally a %100 scam!

I did what I thought was due diligence prior to opening an account - to no avail. After I paid the money - I sent off my documents as requested and "compliance" keep telling me that my account cannot be verified and they want more information from me, which they know I don't have!!. I paid 5000PHP and lost 4500 in the first day! I cannot "close" my account or withdraw my money from it until the account is verified (therefore more losses) and they won't verify it !!! I have repeatedly asked for them to confirm who they are regulated by and under which Jurisdiction and they refuse to answer. They won't respond to my emails, "live chats" or phone calls so we are stuck in a never ending loop!!!