My name is Nguyen Thi Phuong, and I have been trading on the exchange for a while. My MT5 number is 13222806. After confirmation last Friday (June 11, 2021), I placed the withdrawal order. Going back to the exchange, I just want to withdraw the capital part of $2,200 and keep the profit in the account based on the exchange’s opinion. But until now, I haven't seen money deducted from my MT5 account and the money has not been returned. I hope that the platform will completely solve the issue for me, because I need money to support my family.