FxPrimus Company does not pay my money

Hello,Company on the subject: Primus Markets INTL LtdI first created my account on October 18, 2023.I secured funding and started trading on October 19, 2023.I tried to withdraw my money after October 20, 2023, but the company says it will not pay my money.I don't even understand what I'm accused of.They constantly send me an e-mail and say it is based on this.I am an individual trading normally.I request you to help me get my money from the company.They deleted my money from the Metatrader application. It's starting to get very annoying now.Thanks.