Rox Capitals에 대해 매우 불만족스럽습니다. 2025년 10월 9일에 출금을 신청했고, 2025년 10월 15일에 요청이 승인되어 MT5 계좌에서 금액이 차감되었지만 여전히 지갑에 입금되지 않았습니다. 헬프데스크 티켓으로 2,3가지 다른 변명을 들었습니다. 처음에는 USDT 환전 문제가 있다고 했고, 이후 지원팀이 파트너사와 문제가 있어 해결 중이라고 답했지만 해결되지 않았습니다. 결국 금액이 지갑에 성공적으로 입금되었다는 답변을 받았지만 실제로는 받지 못했습니다.
원문
Strongly dissatisfied with Rox capitals.I applied for the withdraw on 09/10/2025, my request is approved on 15/10/2025 and amount is deducted from my MT5 account but still not received in wallet. I got 2,3 different excuses on my helpdesk ticket. At first they say there are some usdt exchange issue then support team reply that they are facing problem with the partners and they trying to resolve it but didn't. After all these statements i got a reply that the amout is successfully credited to my wallet but i didn't received.
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원문
Strongly dissatisfied with Rox capitals.I applied for the withdraw on 09/10/2025, my request is approved on 15/10/2025 and amount is deducted from my MT5 account but still not received in wallet. I got 2,3 different excuses on my helpdesk ticket. At first they say there are some usdt exchange issue then support team reply that they are facing problem with the partners and they trying to resolve it but didn't. After all these statements i got a reply that the amout is successfully credited to my wallet but i didn't received.
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