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From my time trading with Phillip Securities Group, I’ve found both strengths and some limitations, especially in areas that matter to me as a cautious trader. The broker’s platform reliability has generally met my expectations—execution speeds were solid, and I didn’t encounter significant outages or technical issues during market hours. This consistency is critical for my risk management decisions, and it suggests their systems are fairly robust, likely reflecting their longstanding regulatory oversight by the Hong Kong SFC. However, customer service wasn’t always as responsive as I’d hoped. While the contact options are clear—phone and email—I sometimes had to wait longer than anticipated for detailed answers to more complex queries, especially those concerning fees or account specifics. This isn’t uncommon with larger, multifaceted brokers, but it’s something I approach with caution, since timely support can impact both confidence and trading outcomes. I also encountered limitations around the range of accounts—they don’t offer demo or Islamic accounts. For me, the lack of a demo account makes it difficult to thoroughly test their platforms or strategies risk-free before committing real capital. While overall I found Phillip Securities Group’s technical stability acceptable, I recommend a measured approach; always double-check fee structures and consider your level of support needs before engaging heavily.